
Mercedes-Benz of North Haven
North Haven, CT
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Purchased a used vehicle with a warranty from this dealership less than a year ago, only to discover—when registering it in another state—that the undercarriage and gas tank holder were completely rus dealership less than a year ago, only to discover—when registering it in another state—that the undercarriage and gas tank holder were completely rusted out. The inspection revealed the car was unsafe to drive or sell. The dealership has not responded to rectify this serious safety issue, demonstrating poor customer service and a clear misrepresentation of the vehicle’s condition for profit. I will be reporting this to Consumer Protection authorities. Buyers should be extremely cautious—this dealership appears to prioritize commissions over honesty and safety More
Great ,Friendly, Professional and fast service. I have taken 4 of my fleet vans here and their service is perfect. I have taken 4 of my fleet vans here and their service is perfect. More
John was very professional and gracious with his time helping us figure out which vehicle would be best for us. The process and experience was very easy. I would highly recommend helping us figure out which vehicle would be best for us. The process and experience was very easy. I would highly recommend More
Big shout for JOHN who sold me my BlueMoon Car! (Godfather there.) and Taylor at the entrance super nice. John went through cars and cars, took us to test them, and helped us until We found the o (Godfather there.) and Taylor at the entrance super nice. John went through cars and cars, took us to test them, and helped us until We found the one we wanted! Super happy overall. Hopefully the car behaves!! Jessica was another member that was great. New Member of the Mercedes Benz North Haven! Oh! And got courtesy gifts! ❤️ super happy! More
I just picked up my new wagon on Tuesday. My salesperson was John McNeil who took over my account from Peter, who retired. John did a great job of knowing what Peter and I had talked about My salesperson was John McNeil who took over my account from Peter, who retired. John did a great job of knowing what Peter and I had talked about regarding my new car and the car that I was returning. He was professional, knowledgeable and very helpful. When I had questions he followed through in getting the answers. He went above and beyond when he delivered the WeatherTek mat I had left in my old car to my house! I would also like to acknowledge Jessica who handled the finance paperwork. She was very helpful and knew her stuff. Kai was very good in showing me the new features in the car and answering my questions. I will definitely purchase my next vehicle from MBofNH. More
I had a very good buying experience with mb of north haven. My sales person was Devon Colman and he was very friendly,knowledgeable and very thorough even giving me His personal phone number if I had an haven. My sales person was Devon Colman and he was very friendly,knowledgeable and very thorough even giving me His personal phone number if I had any question I felt confident with my purchase and I would definitely do business with them again! More
Pleasant usually isn’t a word I’d use to describe the car buying experience. But that’s what it was working with MB of North Haven. John McNeil was fantastic - knowledgeable, accommodating. People buy from p buying experience. But that’s what it was working with MB of North Haven. John McNeil was fantastic - knowledgeable, accommodating. People buy from people they like and buying a car from John made the process feel ‘right’. More
I recently purchased a car from [and I couldn’t be happier with the experience! John, my salesperson, was outstanding from start to finish. He was incredibly knowledgeable, patient, and had the car al happier with the experience! John, my salesperson, was outstanding from start to finish. He was incredibly knowledgeable, patient, and had the car already ready after my 4 hour drive. More