Mercedes-Benz of Newton

Simplest and easiest car buying experience ever. No pressure. No sales pitch, just knowledgable and helpful staff. Even delivered my new car an hour away. No pressure. No sales pitch, just knowledgable and helpful staff. Even delivered my new car an hour away. More

I am writing this review to express my extreme dissatisfaction with Mercedes-Benz of Newton. From the moment I stepped foot on their lot, I was met with a series of lies, miscommunication, and a c dissatisfaction with Mercedes-Benz of Newton. From the moment I stepped foot on their lot, I was met with a series of lies, miscommunication, and a complete disregard for my time. I was specifically interested in a GLC300 that was advertised on their website. After multiple phone calls and emails, I was assured that the vehicle was still available and ready for delivery. Despite this, I wasted valuable time driving to the dealership ready to purchase the vehicle, only to be informed that the car had been sold the previous day. Not only was I not informed of this prior to my visit, but the dealership also failed to keep me updated on the status of my inquiry or return my calls. This lack of communication and professionalism is simply unacceptable. I strongly advise anyone considering doing business with Mercedes-Benz of Newton to think twice. Their deceitful practices and blatant disregard for customer satisfaction are appalling. I will be sure to warn others about my negative experience. More

MB of Newton NJ is an exceptional Dealership. I have purchased 2 vehicles within the last 15 months.This is a 5 star operation with excellent management.Kieth DeYoung has his finger on the pulse a I have purchased 2 vehicles within the last 15 months.This is a 5 star operation with excellent management.Kieth DeYoung has his finger on the pulse and his direction is on the money.Justin Ballaro also assisted me. He is efficient and very personable. I am a customer for life. More

Very smooth experience. Keith, Justin, and Jordan all went above and beyond to make the process as easy as possible. Highly recommend MB of Newton. Keith, Justin, and Jordan all went above and beyond to make the process as easy as possible. Highly recommend MB of Newton. More

This was an awful experience from beginning to end. The number given to buy the vehicle changes. It took over two hours to pick it up. I have called with questions with no return calls. Now the temp re The number given to buy the vehicle changes. It took over two hours to pick it up. I have called with questions with no return calls. Now the temp registration expires in two days and I have heard nothing. I called. I text. Finally after several calls someone said the plates are here, but you owe another $70. I guess I’m supposed to be a mind reader. I feel like I’m being blackmailed for more money. I will never buy a vehicle here again. My excitement for a new Mercedes has been destroyed. More

Exceptional experience with Sandy, Keith and Moe. One of the most impressive and memorable car buying processes I have ever had. The team at Mercedes Newton was easy to deal with, always acted wit One of the most impressive and memorable car buying processes I have ever had. The team at Mercedes Newton was easy to deal with, always acted with integrity, and were genuinely amazing. I was able to work out the purchase over text message, including appraising my trade, and I was in and out with an amazing new truck in no time. I cannot imagine an easier or more stress-free buying experience. Lovely people, beautiful store, easy process. If you need a Mercedes (and you do), this is your dealer. More

I don’t understand this business. You don’t want to treat minorities with respect , yet you want minorities to continue to purchase from your establishment. I have asked you to stop c You don’t want to treat minorities with respect , yet you want minorities to continue to purchase from your establishment. I have asked you to stop calling and sending me emails asking for my business again yet you still do. At this point you are harassing me. I would not nor would I recommend someone to your establishment after you tried to embarrass me then portray yourself as the good guys. I tried to keep this at the lowest level but of course the General Manager Cheryl Eichner couldn’t return phone calls to make things right. I am sorry to those who work with Mr. Keith DeYoung, and Mr.Bill Wall. But as a customer of Mercedes Benz USA I am asking this establishment to stop contacting me. Also to all future customers of this establishment I would go to Mercedes Benz of Morristown as they provide better customer service and respect to everyone and they know what they are doing. More