Mercedes-Benz of New Rochelle
New Rochelle, NY
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We had the best car's purchase experience in the 30 years I have been buying cars. The dealership showroom was inviting and we have really enjoyed dealing with Emilio Alonso, the sales representative, who gu I have been buying cars. The dealership showroom was inviting and we have really enjoyed dealing with Emilio Alonso, the sales representative, who guided us during the whole process. We love our GLK 350 and we recommended it to friends as well as the dealership and the great sales staff. More
I leased an '08 MB rom John Adamaj I came back and I leased an '08 MB rom John Adamaj I came back and leased an "11 from John Adamaj I recommended people to John I also has a very " pleasant" I leased an '08 MB rom John Adamaj I came back and leased an "11 from John Adamaj I recommended people to John I also has a very " pleasant" experience with a fewmale service advisor and the entire service dept when I vame in on a saturday afternoon - unannounced" with a faulty engine coil my wife and I were treated like a King and Queen More
Good customer service and a very pleasant dealer and general manager, who make it easy and fast to get your vehicle. Also, good information and easy access to have the car serviced at the facility. The general manager, who make it easy and fast to get your vehicle. Also, good information and easy access to have the car serviced at the facility. The car was delivered promptly, and my young son and I are very pleased with it. Many thanks to Emilio and Mercedes-Benz. Sincerely, Helena C Librett More
This is the 2nd car I leased with John Ademaj's help. He is an exceptional salesman, honest, helpful, curtious and the most pleasant salesman I've ever dealt with. If I had any questions, even after my is an exceptional salesman, honest, helpful, curtious and the most pleasant salesman I've ever dealt with. If I had any questions, even after my cars were leased, John was always eager to help and answer those questions. More
Overall a great experience. Emilio was excellent to work with. Would highly recommend him to others. No pressure, layed out all of our options with regards to leasing versus buying. Was flexible with our with. Would highly recommend him to others. No pressure, layed out all of our options with regards to leasing versus buying. Was flexible with our time schedule and took his time in explaining everything with the car, financing and future service needs. More
Being a private chauffer I experience breakdowns at inopportune times. Every time something happens to my car, I call Mr. Hopper and he tells me to come in and they take great care of my car and in a t inopportune times. Every time something happens to my car, I call Mr. Hopper and he tells me to come in and they take great care of my car and in a timely fashion. I've never had to go back for faulty repairs. They fix it correctly the first time. More
I have been to many dealerships throughout the years... even a few oth MB dealers, but none compare to Mercedes of Larchmont! they always do the "right thing" and I refer them to anyone I know looking for even a few oth MB dealers, but none compare to Mercedes of Larchmont! they always do the "right thing" and I refer them to anyone I know looking for a Mercedes. They are always consultative make the whole car buying experience very positive. More
I have never been a car person or knew much about them, just what looked nice. Recently I happen to be at a social event when Sue Silverman and I started talking. Of course we talked about what we did for just what looked nice. Recently I happen to be at a social event when Sue Silverman and I started talking. Of course we talked about what we did for a living, and as it turns out, I was very interested in what she had to say. I am in the process of looking for a new car and knew nothing about Mercedes. As we talked more and more, I found her to be extremely knowledgable about cars in general, and of course the Mercedes. By the end of our conversation, I found myself very interested in taking a look and learning more about them. I actually never thought I could afford one, but after speaking with her, it is definitely in our budget. She gave me a card and in the next few months, she is going to put me in touch with a sales representative in our area. She was so kind and felt she really went out of her way. I also felt a strong sense of honesty. It was a pleasure meeting and speaking with her. I am looking forward to going to Mercedes to look at the cars. I was very happy to have met her and would recommend Sue to my friends and family for any questions they would have for purchasing a Mercedes. She is a great asset to your company. Thank you. Lisa Guarente More
John was a pleasure to work with he made the whole experience fun and easy.He really gave us the white glove treatment . When we came to pick up our car everything was ready and we were able to compl experience fun and easy.He really gave us the white glove treatment . When we came to pick up our car everything was ready and we were able to complete the transaction quickly. He even set up our blue tooth phones for us . It was a pleasure working with him.I already recommended a client to him. Dr Gina and Denis Delia More
Bob Lasagna made leasing my new vehicle when my existing lease expired a very easy and painless experience. He was very knowledgeable and made sure that the vehicle met my needs. I spent less time leasing t lease expired a very easy and painless experience. He was very knowledgeable and made sure that the vehicle met my needs. I spent less time leasing this vehicle than I have ever spent at a dealership before. It was extremely convenient and I will lease another vehicle from him when this lease expires. More