Mercedes Benz of New Orleans

New car This is the third car we have bought with the help of Ernie Debus. He is the absolute best. A car dealership is only as good as the people who repr This is the third car we have bought with the help of Ernie Debus. He is the absolute best. A car dealership is only as good as the people who represent it. Ernie is the best representative. More

Ernie Debus When employees love what they do it shows. Ernie is so knowledgable and professional that it was such a please to do business with him. Buying a great When employees love what they do it shows. Ernie is so knowledgable and professional that it was such a please to do business with him. Buying a great vehicle is one thing and the customer service is another. What good is buying a great car if the process is a nightmare and the service afterward is horrible? I've been there and done that. I'm glad I found a dealership that's so friendly and professional. I look forward to working with Ernie in the future. More

I recently purchased an S550 from Mercedes Benz of New Orleans. The reason for purchasing from this dealership is that I previously owned a CLS550 (purchased here also), and have never had any issues with Orleans. The reason for purchasing from this dealership is that I previously owned a CLS550 (purchased here also), and have never had any issues with the sales staff or service department. The entire staff seems to go the extra mile, which is not as common these days. The service department is second to none, and will do anything to make the customer happy. The sales department is equally easy to work with. With multiple vehicles purchased from this dealership, I have never had to "haggle" a price, and have always been given a great deal. I would definitely recommend this dealership to friends and family. More

I have leased or purchased more than 10 automobiles from this dealership. The car buying experience has been impeccable as well as the service. Everyone is very friendly. I have dealt with several other dea this dealership. The car buying experience has been impeccable as well as the service. Everyone is very friendly. I have dealt with several other dealerships, and the New Orleans location is by far the best over all. Will not hesitate and always recommend this dealership without reservation. More

My experience at Mercedes- Benz was beyond my expectations in quality, service, friendliness, and flexibility. Mercedes-Benz of New Orleans was the dealer most willing to work with my specificati expectations in quality, service, friendliness, and flexibility. Mercedes-Benz of New Orleans was the dealer most willing to work with my specifications regarding price and vehicle. I previously owned a Mercedes, which was totaled in an accident. Not only did my old Mercedes keep me safe in the accident, but I returned to Mercedes to lease my second car after shopping around at Acura, BMW, Lexus, and Mercedes. The salesperson I dealt with was Paul Schwartz, and I found him to be eager and easy to work with. He followed up, and continued to search for the right vehicle for me in my price range until he found it. I am very pleased with his level of expertise regarding the vehicles he is selling, and I am very pleased with his continued follow up. I anticipate remaining in the Mercedes family for many years to come. More

Paul was AMAZING!!!!! He was friendly, informative, and humorous. He closed the transaction in a timely manner and even filled the car up with gas before we drove it off of the lot. Awesome experience! humorous. He closed the transaction in a timely manner and even filled the car up with gas before we drove it off of the lot. Awesome experience! More

I was treated very good from mangement,salesperson, service,parts ,even down to the lady who greet you in the lounge offering coffee,water. I would and have recommended people to the dealership. I have service,parts ,even down to the lady who greet you in the lounge offering coffee,water. I would and have recommended people to the dealership. I have purchased 4 cars from the dealership and would not go anywhere else. Bill Hatter ,Daphne ,Al More

The best customer service hands down. The cars will get you to come in but the management will make you stay forever. Made a mistake and purchased a Porche GTS from a local dealership, the worst people to you to come in but the management will make you stay forever. Made a mistake and purchased a Porche GTS from a local dealership, the worst people to deal with. Coming in to see the people at Bensons feels like family. DO NOT MAKE THE SAME MISTAKE AS ME, stick to these guys. More

I have had the privilege of working with both the sales and service teams at MB New Orleans for over a decade. I have purchased vehicles by phone, by email and in person, receiving the same 5 Star service and service teams at MB New Orleans for over a decade. I have purchased vehicles by phone, by email and in person, receiving the same 5 Star service with every purchase. I have had the misfortune of having to deliver a 3 day old wrecked E Class and was met with inviting solutions to a very disappointing circumstance. Whether I am brousing (and they know it) or whether I am buying, the MB New Orleans team is happy to assist in test driving the latest model year vehicles. And on those days where I get to take delivery, I am surprised by their knowledge of the car and the technology used for a swift delivery. Most recently, I was impressed by their ability to email tutorials on specific features which I knew I would want to refresh days following delivery. More

Mr. Stuben is a real professional at this dealership. He and his staff provided timely and efficient assistance to us. I encourage others to go this dealership. and his staff provided timely and efficient assistance to us. I encourage others to go this dealership. More