Mercedes-Benz of Nashville - Service Center

Best Service at a fair price Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for service. More

Magnificent customer service Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, su Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, supportive, and helpful. He called to update me on the progress and recommendations for performance improvement and safety. Checkout was also great and within minutes of arrival. Overall, an outstanding experience and exemplary customer service. Keep up the good work Robert More

Excellent Service!!! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! More

Great service Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern about you and the safety of the car. Thank you More

Awesome service I have always received top notch service and they have me in and out in no time at all. Vince Battiata is my service adviser and is always very helpf I have always received top notch service and they have me in and out in no time at all. Vince Battiata is my service adviser and is always very helpful! More

Car from another dealer. I just purchased a GL550 from an non-Mercedes dealer. It was under warranty and had a few issues. I made an appointment for service on the MB app an I just purchased a GL550 from an non-Mercedes dealer. It was under warranty and had a few issues. I made an appointment for service on the MB app and was able to get right in. I was treated great and the car was repaired as requested. Very happy. More

Better than I expected! After retiring I wanted a fun ride so I purchased a used SL550. I had heard so many stories about how M/B service departments get you in and find many After retiring I wanted a fun ride so I purchased a used SL550. I had heard so many stories about how M/B service departments get you in and find many other things that are expensive to repair. I have now been here three times and the service team does what we agreed on and no other high pressure for unnecessary add ons. More

Service at its best I have taken my car to this dealership since moving to Nashville. George is always great and delivers on all commitments on time. The entire staff i I have taken my car to this dealership since moving to Nashville. George is always great and delivers on all commitments on time. The entire staff is friendly and customer oriented. More

Very attentive and friendly Great service department. Gary Patel kept me up to date on the maintenance that needed to be done to my smart car. They actually took my car apart tw Great service department. Gary Patel kept me up to date on the maintenance that needed to be done to my smart car. They actually took my car apart twice, trying to save me money, but only charged for once. Thanks Gary. More

Dealership"s Service Needs "Attention to Detail" Course I had no doubt my SLK 32 AMG would receive the proper work needed to repair a power steering issue. However, I became concerned when the car could not I had no doubt my SLK 32 AMG would receive the proper work needed to repair a power steering issue. However, I became concerned when the car could not be found and had a worrisome 20 minute wait during its retrieval. Then the car was brought in facing the 'ENTER' side instead of 'EXIT' which required a ground guide to manuever between cars, one coming in. I was astonished at the filthy exterior of my car and dirty floormat. The car had obviously sat outside in the back and I have no problem with that. I question why it was returned in such a filthy state after being there an entire week. None of these negatives would have ever been toerated by Harold Hamilton. More