Mercedes-Benz of Nashville - Service Center

Service advisor Robert Posey Best service on both of my Mercedes by Mr. Posey! Above and beyond my expectations. Thanks! Warranty/recall issue that was fixed. Big reason I buy Mer Best service on both of my Mercedes by Mr. Posey! Above and beyond my expectations. Thanks! Warranty/recall issue that was fixed. Big reason I buy Mercedes is their commitment to correct issues years later. More

Fabulous service as always I always receive professional and prompt service ftom this dealership. Have never been disappointed. Battery was going out and had to drop my car of I always receive professional and prompt service ftom this dealership. Have never been disappointed. Battery was going out and had to drop my car off unexpectedly. Same excellent service. Nick Howard is my service advisor and he always makes my visits easy and non-stressful. More

Great experience George Lind rapidly solved my immediate needs for a problem with the car’s convertible system. Then arranged to bring the car in to better understan George Lind rapidly solved my immediate needs for a problem with the car’s convertible system. Then arranged to bring the car in to better understand the basis for the issue and resolve it More

Service visit Came in for computer update. They also took care of a couple of minor problems while we were there also. They gave the car a complete check up while t Came in for computer update. They also took care of a couple of minor problems while we were there also. They gave the car a complete check up while they had it. Always courteous and professiona and a good experience! More

Service review. It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly and without surprise. More

Excellent Service I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the b I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the best workmanship. Nic Howard, my service coordinator has been and is a vital part of the excellence I receive. The repair I had on 17 July 2019 was no exception to my satisfaction with Mercedes-Benz of Nashville. More

Normal servicing checkup We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion ti We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion time. Everything went according to schedule.When we went to pickup the car our service advisor explained the work done and results. He answered questions we had concerning future service visits. More

Service is always very courteous, professional and quick I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I ne I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I need a "loaner", they never hesitate to offer one, if available, sometimes on short notice. Although service is at a small premium over local mechanics, you get what you pay for in competence, expertise, and professionalism. These folks know their Benzes. While tire prices are above other suppliers, they are becoming more responsive to the competition, plus providing in depth knowledge of the tires required. As far as reviews, any dealership willing to display if they have shortcomings and respond courteously and positively, that dealership is concerned with growing and improving quality and customer relations. I worry about seeing NO negative responses for fear they have been removed by the dealer. Excellent waiting area, too! More

Service of our 2014 MB C300 Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service wo Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service would not be completed the day we brought it in. She further accommodated us by allowing us to take the loaner home with us (we live almost 2 hours away). She then had a driver deliver our car to us the next day. Very professional and thoughtful. Only thing we noticed was that the vehicle wasn't as clean on the inside as it usually is when it is returned to us. Kenneth Leftwich Linda Walbeck More