Back

Mercedes-Benz of Nashville - Service Center

Franklin , TN

not yet
rated
115 Reviews

115 Reviews of Mercedes-Benz of Nashville - Service Center

Sort by
April 15, 2020

Great customer service. He went over in detail what was going to be serviced and then reviewed it once the work was completed. He advised me of the upcoming service recommended and approx cost. Very comple More

by kenheindrichs
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
Apr 16, 2020 -

Mercedes-Benz of Nashville responded

Kenheindrichs, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

April 15, 2020

During this time of social distancing and great stress I really appreciate the concern, caring, professional, and timely manner in which my service issues were resolved. More

by Faye Wyatt
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
Apr 16, 2020 -

Mercedes-Benz of Nashville responded

Faye Wyatt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2020

On time with good communication! It is always a pleasure to deal with this dealer - whether for service or for looking for a new or used car! I will be back! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and TJ
Apr 14, 2020 -

Mercedes-Benz of Nashville responded

Bob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We hope to see you soon!

March 27, 2020

Service refiew Always a pleasure to do business with this dealership. They are always professional, knowledgeable, and pleasant to work with. The waiting area is a More

by john9001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
Mar 28, 2020 -

Mercedes-Benz of Nashville responded

John9001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Nashville. We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2020

I recently returned a leased GLC300 4matic for. Repairs to a gas line , damage caused by rodents. When I picked up the vehicle I noticed a noice coming from under the car... all tires were inflated properl More

by loar44
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
Mar 30, 2020 -

Mercedes-Benz of Nashville responded

Loar44, we strive for 100% satisfaction, and we regret to find out that this was not the case. When you have an opportunity, please reach out to us at (800) 770-5582 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

February 03, 2020

We were taken in at our appointment time Treated respectfully and informed of the progress of service in a timely manner. When our vehicle was ready it was brought to an easy accessible location More

by Buzzcost
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 27, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 24, 2020

Nicest people and great service. They are polite and go out of their way to make you comfortable. Great snacks, drinks and even ice cream while your car gets serviced. More

by Accessmanagement
Recommend Dealer
Yes
Employees Worked With
Ernest Moody
January 17, 2020

Great service. George Lund is my advisor and I have to say he is the absolute best advisor we’ve ever had! He’s thorough, friendly and does what he says he will do! More

by mjewell
Recommend Dealer
Yes
Employees Worked With
George Lund.
Feb 27, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 01, 2019

Service Department A 1. As I stated service top notch, but what makes that possible is top notch representative Mr. Howard. He is truly about customer relationship building a More

by Cmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Howard
Feb 27, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 08, 2019

Been a loyal customer of Mercedes-Benz of Nashville for twenty years and never treated better from a service advisor. Mr. Robert Posey was friendly, courteous, efficient, knowledgeable, and professional. E More

by Birdman46
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Posey
Feb 27, 2020 -

Mercedes-Benz of Nashville responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

...
5
...