Mercedes-Benz of Nashville - Service Center
Franklin , TN
115 Reviews of Mercedes-Benz of Nashville - Service Center
They took care of my vehicle efficiently and professionally, when they order an incorrect part for it they comped the entire repair for me. Will go back for all of my service and buying needs. professionally, when they order an incorrect part for it they comped the entire repair for me. Will go back for all of my service and buying needs. More
Ryan Hood is the best service advisor and always is friending. He keeps you updated while your car is being serviced...makes me have zero worries! Fred friending. He keeps you updated while your car is being serviced...makes me have zero worries! Fred More
Excellent customer service and professionalism from my service advisor and auto technician. Every service and repair I’ve had at this location has been a great experience. service advisor and auto technician. Every service and repair I’ve had at this location has been a great experience. More
Always top service treatment!! Made the appointment, brought it in, waited for it. It didn’t take long. The car was service (new front tires) and they even took the time to clean Made the appointment, brought it in, waited for it. It didn’t take long. The car was service (new front tires) and they even took the time to clean it up. They do such a great job! Thank you George! More
Friendly staff but one staff member had a mask on. I was very uncomfortable sitting in the room checking in. Please make that mandatory!! Tennessee has a terrible surge. very uncomfortable sitting in the room checking in. Please make that mandatory!! Tennessee has a terrible surge. More
excellent service and honest evaluations Today it is service. Vehicles can be purchased anywhere. I am assured Mercedes-Benz of Nashville can keep my car dependable and in good repair. Their Today it is service. Vehicles can be purchased anywhere. I am assured Mercedes-Benz of Nashville can keep my car dependable and in good repair. Their evaluations are honest and given the opportunity to sell not needed service is not in their book. They were so very honest with me that I did 1,000 more work. Some items we knew were upcoming were done now. Thank you More
Great busy George is the best good guy give him a raise very attentive and on time service very professional and knowledgeable I would recommend him highly very attentive and on time service very professional and knowledgeable I would recommend him highly More
Express oil service additional charges Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they should include that in the phone quote. Dealer invoice shows they charged for 9 quarts of oil and put in 7 quarts that the engine takes, adding $11 to the cost. Dealer did not reset the service indicator when I received the car back. Dealer had emailed me a $25 coupon for this service, so I have to assume the additional charges are to recover the coupon. More
Fast Freindly --KNOWLEDGEABLE Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to l Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to look at" and effectively knows whether now or then is a better spend!...... More