Mercedes-Benz of Nashville

Horrible Service I took my Mercedes in for a service. Someone from their service department damaged my high dollar Vossen wheel, actually bent it. They talked to repai I took my Mercedes in for a service. Someone from their service department damaged my high dollar Vossen wheel, actually bent it. They talked to repair shops before i went in. When they found out that it cannot be repaired as it has been damaged beyond, they offered to replace the wheel. It sounded fair to me and so i contacted the tire place and asked them to order a replacement. Since this model is not manufactured by Vossen anymore, i cannot purchase it. When i went back to inform Mercedes Benz of Nashville about this issue, at first i did not get a response for 5 days after i left their service advisor a message. Then i called again and left a message with the operator for the service advisor Nic Howard. I did get a call from Nic when i emailed Mercedes Benz headquarters. What he told me in an authoritative tone was that because Mercedes damaged one wheel, they will reimburse for that one wheel. I cannot buy that one wheel that they damaged with the money they are giving me. I would rather not take any money from them and keep this unresolved, so that fellow Mercedes Benz owners, present and future can know what to expect. The ownership of this vehicle is not cheap because of the quality and precision it offers. The dealership selling and servicing this masterpiece in Nashville area is however cheap and unprofessional. First they need to learn how to treat, greet and respect their customers, then how to fix their beautiful cars. Unfortunately, i will have to now spend money on new set of wheels or go back to the factory wheels for which i will have to purchase new tires. I am still a loyal Mercedes fan and customer. Already have my tickets to the F1 race in Houston in October. Go 44 & 77! More

Great Customer Service Bea Mohsenin made my car purchase a pleasure which is not how I would ever describe a car buying experience except for this one. I really enjoyed work Bea Mohsenin made my car purchase a pleasure which is not how I would ever describe a car buying experience except for this one. I really enjoyed working with Bea, and the dealership in general is a great dealership. More

Great Customer Service This dealership is simply above the bar when it comes to customer service. They are excellent. We just recently had John Yount work on our vehicle a This dealership is simply above the bar when it comes to customer service. They are excellent. We just recently had John Yount work on our vehicle and it was a pleasant experience. He provided us with a complete detail of our 2008 Mercedes at no additional cost to us. I love that car and will keep it as long as I can. They really go above and beyond to make your experience a good one. Best Dealership ever. More

Service Nic is my service center provider he has been very prompt and taken care of all of the issue on my car. I appreciate his prompt response and attenti Nic is my service center provider he has been very prompt and taken care of all of the issue on my car. I appreciate his prompt response and attention to detail . When I l;eave my ccaar with him More

Excellent Service The recent service of my Mercedes Crew Van was outstanding as usual. I really enjoyed working with Service Advisor Gary Patel again. He is a true pr The recent service of my Mercedes Crew Van was outstanding as usual. I really enjoyed working with Service Advisor Gary Patel again. He is a true professional and is key to providing services for the Sprinter Vans. The service was completed ahead of schedule and was excellent. We are about to take a cross country trip in the Sprinter and I believe Gary Patel and the staff at Mercedes-Benz of Nashville have our Sprinter in top condition. I'd highly recommend them to anyone. More

Loved working with Beatrix! Beatrix was an absolute gem! It was a straightforward, haggle-free used car purchase. All communications were prompt and courteous. Bea is knowledg Beatrix was an absolute gem! It was a straightforward, haggle-free used car purchase. All communications were prompt and courteous. Bea is knowledgeable and attentive without being pushy and a general pleasure to be around. I would definitely return to purchase another car here. More

Bea and Mercedes Benz of Nashville-The Best! Bea is the best! I have leased two Mercedes from her and she cares for her customers needs. Great representative of the excellence expected of the Mer Bea is the best! I have leased two Mercedes from her and she cares for her customers needs. Great representative of the excellence expected of the Mercedes Benz brand. Steve Graham More

Bea is the best car dealer in the business!!! I love the way Bea Mohesein helps you get a car. She is simply an expert and the best person I have ever known to help me. She is just great and the c I love the way Bea Mohesein helps you get a car. She is simply an expert and the best person I have ever known to help me. She is just great and the consummate professional. More

Bea is the best! If you want to work with The Best and most knowledgeable person at MB you need to see Bea!! I bought 2 Mercedes-Benz from her and couldn't be happier If you want to work with The Best and most knowledgeable person at MB you need to see Bea!! I bought 2 Mercedes-Benz from her and couldn't be happier! She makes your experience buying a car exciting and fun. I won't buy a car from anyone but Bea!!!!! More

Excellent service Service department is great ! They took care of me very quickly . They always give me my car back cleaner than I took it there ! I would recommend Mer Service department is great ! They took care of me very quickly . They always give me my car back cleaner than I took it there ! I would recommend Mercedes of Nashville to everyone ! More