Mercedes-Benz of Nashville

Accommodating When an unanticipated problem arises it is nice to know the service department has the bandwidth and willingness to work me in to address me concerns. When an unanticipated problem arises it is nice to know the service department has the bandwidth and willingness to work me in to address me concerns. I have always been pleased which is why I continue to use this service department WAY beyond warranty issues (165,000 miles). Attentive and thorough. Worth every penny. More

Great service Service rep was very courteous and attentive when discussing the vibration we were having when driving at interstate speeds. He also brought to our at Service rep was very courteous and attentive when discussing the vibration we were having when driving at interstate speeds. He also brought to our attention that there was an active recall that could be addressed while they were checking the balance of the tires. We are totally satisfied with service and also received a complimentary car wash. Thanks, Ron M. More

Rountine matintence; non-routine service I brought my E350 in for a routine service appointment. Nic Howard greeted me, explained all the work, why it was needed and how the engine and compon I brought my E350 in for a routine service appointment. Nic Howard greeted me, explained all the work, why it was needed and how the engine and components work. When service found additional items, he called promptly, laid out the cost and provided information I needed to make an educated decision on whether to have the work done. I have driven a Lexus, Audi and Acura. Nic is without a doubt the best service rep that I have ever dealt with. More

Great Experience Even with construction going on the check in was fast and pleasant. Mr. Petal was very swift and helpful. Couldn't have asked for better! Thanks Even with construction going on the check in was fast and pleasant. Mr. Petal was very swift and helpful. Couldn't have asked for better! Thanks More

Best Service at a fair price Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for Excellent service department. Always making sure that my car runs at 100 %. Love the service and parts coupons . Overall a very satisfactory visit for service. More

Magnificent customer service Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, su Check-in was remarkably prompt, which was as soon as I arrived and within minutes I was in my Loaner car.. Robert Posey was attentive, informative, supportive, and helpful. He called to update me on the progress and recommendations for performance improvement and safety. Checkout was also great and within minutes of arrival. Overall, an outstanding experience and exemplary customer service. Keep up the good work Robert More

excellent experience I found the vehicle I wanted online and the online salesperson set me up with Jan and she did an excellent job of making everything work. she had eve I found the vehicle I wanted online and the online salesperson set me up with Jan and she did an excellent job of making everything work. she had everything waiting for me when I arrival. I would recommended Mercedes of Nashville to anyone looking for a new or used Mercedes. More

Second Purchase! Highly recommend Mercedes Benz of Nashville. Great group of people who treat me like family. Personally would like to extend a big thank you to my sal Highly recommend Mercedes Benz of Nashville. Great group of people who treat me like family. Personally would like to extend a big thank you to my sales representative Jan! Level of service was so good the 1st go around, I had to come back to do it all again lol. lastly highly recommend Mr. Nick Howard in service, he makes it seem so effortlessly. More

Excellent Service!!! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! I received excellent customer service when I bought my car and when I had it serviced. Robert Posey made it all so easy. Thank You! More

Great service Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern Having a recall is no fun but MB of Nashville makes it easy. From setting up the appointment to the excellent service, nice people with real concern about you and the safety of the car. Thank you More