Mercedes-Benz of Nashville

Service review. It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly It is always a pleasure having service done at MB of Nashville. The staff is always friendly and helpful. Great waiting area. Work is done quickly and without surprise. More

Out of state purchase Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provi Mike and Chris did a tremendous job helping me decide that they were right place to purchase my Mercedes even though I lived 8 hours away! They provided details that allowed me to really make a sound decision about a vehicle that I had not physically seen or test drove. They were patient with me and my million questions and very knowledgeable. Chris even picked me up from the airport! 1st class service! More

Excellent Service I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the b I have used Mercedes-Benz of Nashville for service and repairs and received nothing but the most high quality courtesy, attention to detail, and the best workmanship. Nic Howard, my service coordinator has been and is a vital part of the excellence I receive. The repair I had on 17 July 2019 was no exception to my satisfaction with Mercedes-Benz of Nashville. More

Normal servicing checkup We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion ti We made a prior appointment for a 1 year checkup.We were assigned a service advisor who explained everything to be done with an expected completion time. Everything went according to schedule.When we went to pickup the car our service advisor explained the work done and results. He answered questions we had concerning future service visits. More

Service is always very courteous, professional and quick I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I ne I never have to wait long to check in when I come on time for my appointment. Their service agents are always ready and check me in quickly. When I need a "loaner", they never hesitate to offer one, if available, sometimes on short notice. Although service is at a small premium over local mechanics, you get what you pay for in competence, expertise, and professionalism. These folks know their Benzes. While tire prices are above other suppliers, they are becoming more responsive to the competition, plus providing in depth knowledge of the tires required. As far as reviews, any dealership willing to display if they have shortcomings and respond courteously and positively, that dealership is concerned with growing and improving quality and customer relations. I worry about seeing NO negative responses for fear they have been removed by the dealer. Excellent waiting area, too! More

Service of our 2014 MB C300 Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service wo Ashley was very kind, cordial, and efficient in her dealing with us. She went out of her way to accommodate us especially when our vehicle service would not be completed the day we brought it in. She further accommodated us by allowing us to take the loaner home with us (we live almost 2 hours away). She then had a driver deliver our car to us the next day. Very professional and thoughtful. Only thing we noticed was that the vehicle wasn't as clean on the inside as it usually is when it is returned to us. Kenneth Leftwich Linda Walbeck More

Great dealership and sales person. We have purchased a lot of cars with this dealer and this one went very well. Chris Popin was our sales person and he did a great job. He found the c We have purchased a lot of cars with this dealer and this one went very well. Chris Popin was our sales person and he did a great job. He found the car, helped with the trade and paperwork and then made my wife feel very comfortable with the car. More

happy overall My first experience was an awesome one, i went in thinking i wasn't going to be approve for one of my favorite cars, I been wanting one for years , i My first experience was an awesome one, i went in thinking i wasn't going to be approve for one of my favorite cars, I been wanting one for years , i went in and they made me overly welcome Got me in a new car and show me how to work all the function of the car and i went back several time and they help me learn about my car with No problems. So my second experience was just as awesome. They show me all the apps that i could have on my phone and was very patient . Just awesome. Thank Mercedes of Nashville More

Great service Chris Popin provided excellent service to me in my car buying process. He made me feel comfortable and answered any questions or worries I had. This i Chris Popin provided excellent service to me in my car buying process. He made me feel comfortable and answered any questions or worries I had. This is the second car I have bought from Mercedes of Nashville and the service of all the staff was excellent yet again. I will be buying my next car from Chris for sure! More

Mercedes Benz of Nashville has the best customer service I found a truck online 7.5 hrs away. I made a call and got in touch with Chris Popin. If the rest of their sales team is even a fraction as helpful a I found a truck online 7.5 hrs away. I made a call and got in touch with Chris Popin. If the rest of their sales team is even a fraction as helpful as Chris was, it would be to your detriment to shop elsewhere! More