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Mercedes-Benz of Nashville

Franklin , TN

4.7
389 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 389 reviews

September 05, 2024

My salesman Mike Francis was very helpful. The sales manager Steve was super. The finance process was quick and flawless! Thanks he car is awesome but I had to replace the radiator after 200 More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Francis, Steve the sales manager, and Jason in finance.
September 03, 2024

Very professional and friendly. Spotless showroom with a lot of eye candy (vehicles) to look at while you wait. More

by Junkers412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Autumn Ayres
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2024

absolute best dealer experience ive encountered. quick, efficient, transparent… overall great experience. would highly recommend paying them a visit if you re in the market for a new car. More

by jerinsell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
patrick pointer
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Jerinsell, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

September 01, 2024

Superb new car buying experience. Sincere patience and courtesy in explaining all the features of models we were interested in and we asked many questions. Easy negotiation and leasin More

by PeteBasil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sheridan
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2024

Great customer service from the second we entered the door. Staff and management kept me well informed and worked diligently to make ensure the buying process was smooth. Thank you. More

by Pnorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wall, Steve Howard, Ryan Storm
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Hi there, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

September 01, 2024

The service is excellent. Especially Brad Snyder is so accommodating and very responsive. Robert Posey in service is very good. More

by Bnabrintnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Snyder
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 31, 2024

Excellent service. Staff was outstanding Very professional and helpful. We will continue to be a loyal customer to Mercedes. More

by Cothranfc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan, Hassan, and Brigg
Sep 06, 2024 -

Mercedes-Benz of Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 30, 2024

Great customer service with quick response time. They worked with me and got me the best deal. More

by sunnydwoods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Andy, Brigg
August 29, 2024

Everyone at the Mercedes dealership was very knowledgeable, nice, and professional. Luis was great with the sale. Brigg in finance was great giving us all the available options. Hasson was amaz More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Benavidez, Brigg Stoll, Hasson
Aug 29, 2024 -

Mercedes-Benz of Nashville responded

Heather, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2024

Everyone was very friendly and knowledgeable. The process to buy my first Mercedes was very easy and relatively quick as well! Brad was awesome by helping locate the perfect car for me! Brigg was More

by donnadrandolph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Snyder, Brigg Stoll, Steve Howard, Hasan Almahdi
Aug 29, 2024 -

Mercedes-Benz of Nashville responded

Hi there, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!