
Mercedes-Benz of Nashville
Franklin , TN
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We were taken in at our appointment time Treated respectfully and informed of the progress of service in a timely manner. When our vehicle was ready it was brought to an easy accessible location respectfully and informed of the progress of service in a timely manner. When our vehicle was ready it was brought to an easy accessible location More
Highly Recommend This Dealership This is the second vehicle I have purchased at this dealership and I can not say enough good things about both my salesperson, Jan Crick, and my servi This is the second vehicle I have purchased at this dealership and I can not say enough good things about both my salesperson, Jan Crick, and my service advisor for the past few years, Nic Howard. They are both professional, friendly and great at their jobs. I have experienced really bad service at other luxury auto dealerships in the area, but Nic is a rock star. He really takes care of the customer. Jan is knowledgeable, treats you fairly and makes the process as hassle-free as possible. Jan and Nic are the reason I want to buy my cars at this dealership. More
Excellent experience, simple, no hassle approach. Super flexible on appointment scheduling. Spent time training and explaining the car in detail. Everyone at the dealership was helpful. flexible on appointment scheduling. Spent time training and explaining the car in detail. Everyone at the dealership was helpful. More
Nicest people and great service. They are polite and go out of their way to make you comfortable. Great snacks, drinks and even ice cream while your car gets serviced. out of their way to make you comfortable. Great snacks, drinks and even ice cream while your car gets serviced. More
Great experience Chris was easy to work with and quick in dealings. He had most of my paperwork ready and I was long distance from dealership. Very friendly courteou Chris was easy to work with and quick in dealings. He had most of my paperwork ready and I was long distance from dealership. Very friendly courteous and efficient. More
Easy car buying experience Lease was up on old car and looking for a new car to lease. Went to M-B of Nashville and was surprised in that they gave me plenty of time to look at Lease was up on old car and looking for a new car to lease. Went to M-B of Nashville and was surprised in that they gave me plenty of time to look at different cars without disturbing or pressuring me. Finally Chris Popin approached me and asked if I needed help. Told him the car I was interested in, CLS450, and he arranged a test drive and explained all the features of the car. Dealer pricing was very fair. When we came to pick up the car the next day, Chris spent a lot of time explaining. the features of the car to me in detail and helped set up Bluetooth and other features connected to my phone. Signing the paperwork went quickly. An overall great car buying experience. More
Mercedes Benz of Nashville Rocks!! Great experience! Jim Sheridan is our advisor and did an outstanding job from our first visit through delivery of our new vehicle. He was very thoroug Great experience! Jim Sheridan is our advisor and did an outstanding job from our first visit through delivery of our new vehicle. He was very thorough and professional during the entire process. We would highly recommend Jim and the dealership to anyone without reservation. More
Great service. George Lund is my advisor and I have to say he is the absolute best advisor we’ve ever had! He’s thorough, friendly and does what he says he will do! say he is the absolute best advisor we’ve ever had! He’s thorough, friendly and does what he says he will do! More
Great Car Buying Experience This was one of the best car buying experiences I have had. Chris Popin was very straight forward and was more interested in client service than sell This was one of the best car buying experiences I have had. Chris Popin was very straight forward and was more interested in client service than selling a car. More
We enjoyed working with Chris Popin! We had a great experience working with Chris. He is extremely knowledgable with his products and we appreciated his attention to detail. Thank you, Ch We had a great experience working with Chris. He is extremely knowledgable with his products and we appreciated his attention to detail. Thank you, Chris! More