Mercedes-Benz of Nashville

Great Customer Service By Evan The customer service was excellent. I did not feel pressured my Husband and I was allowed to test drive alone and was also provided additional options The customer service was excellent. I did not feel pressured my Husband and I was allowed to test drive alone and was also provided additional options to look at. In addition, Evan explained the features as well as provide a demonstration of the functions. I also appreciate that Evan was knowledgeable of the Car that we were interested in. Very courteous and very professional. More

Everyone in the service dept was nice. I was upset about the non use of masks/social distancing in the waiting room. No wiping down of chairs. the non use of masks/social distancing in the waiting room. No wiping down of chairs. More

Please know that no one at the dealership is wearing masks during the pandemic. I have health problems and they’re very happy to talk to me in small cubicle with no mask on. I had to quickly leave. I wo masks during the pandemic. I have health problems and they’re very happy to talk to me in small cubicle with no mask on. I had to quickly leave. I wore a mask to protect them but they have absolutely no regard for customer’s safety. More

great service So great service! Jim Sheridan is such a great salesperson, done to earth, and very professional! I would recommend him to anyone. This grandma lik So great service! Jim Sheridan is such a great salesperson, done to earth, and very professional! I would recommend him to anyone. This grandma liked him! More

Great customer service. Thank you very much! David Barton is really good salesman. This is my first Mercedes-Benz and will purchase my next one from this dealership. is really good salesman. This is my first Mercedes-Benz and will purchase my next one from this dealership. More

Great busy George is the best good guy give him a raise very attentive and on time service very professional and knowledgeable I would recommend him highly very attentive and on time service very professional and knowledgeable I would recommend him highly More

excellent This new car buying experience was excellent all around. Sales person took their time to explain everything. No surprises. Michael in the finance d This new car buying experience was excellent all around. Sales person took their time to explain everything. No surprises. Michael in the finance department was also excellent. I received very favorable terms. Again no surprises. Excellent experience. More

Express oil service additional charges Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they Dealer quoted $160 over phone for this service. Dealer invoice added $9 environmental fee. Dealer already knew they were going to charge this, so they should include that in the phone quote. Dealer invoice shows they charged for 9 quarts of oil and put in 7 quarts that the engine takes, adding $11 to the cost. Dealer did not reset the service indicator when I received the car back. Dealer had emailed me a $25 coupon for this service, so I have to assume the additional charges are to recover the coupon. More

Fast Freindly --KNOWLEDGEABLE Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to l Every time I take my car in ....the team is prompt and polite. I deal with Nic Howard who continually looks out for the 'next things we may need to look at" and effectively knows whether now or then is a better spend!...... More

Great buying experience as usual. I have purchased several new Mercedes cars from Mercedes Benz of Nashville in the past few years. As always the staff there made it a pleasurable expe I have purchased several new Mercedes cars from Mercedes Benz of Nashville in the past few years. As always the staff there made it a pleasurable experience. They had the vehicle I wanted and worked with me to get a deal that was acceptable despite trade in values being quite depressed in this current environment. The sales team is an outstanding group of professionals that work well together and they are the reason I would never consider purchasing a Mercedes anywhere else. More