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Mercedes-Benz of Nashville
Franklin , TN
389 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 389 reviews
September 12, 2020
They took care of my vehicle efficiently and professionally, when they order an incorrect part for it they comped the entire repair for me. Will go back for all of my service and buying needs. professionally, when they order an incorrect part for it they comped the entire repair for me. Will go back for all of my service and buying needs. More
by Jmeshoto
Employees Worked With
George
August 21, 2020
Ryan Hood is the best service advisor and always is friending. He keeps you updated while your car is being serviced...makes me have zero worries! Fred friending. He keeps you updated while your car is being serviced...makes me have zero worries! Fred More
by fdurham26
Employees Worked With
Ryan is the best!!!
August 20, 2020
Excellent customer service and professionalism from my service advisor and auto technician. Every service and repair I’ve had at this location has been a great experience. service advisor and auto technician. Every service and repair I’ve had at this location has been a great experience. More
by James
Employees Worked With
Robert Posey and Kevin Blake
August 14, 2020
I purchased a 2019 C-300 but was not real satisfied with it. I decided to trade for a 2020 C-300, which I liked better. The dealership worked with me so I could financially afford to trade. Thank you Jim it. I decided to trade for a 2020 C-300, which I liked better. The dealership worked with me so I could financially afford to trade. Thank you Jim for helping me with this trade, plus buying the 2019. More
by Lynbowl10
Employees Worked With
Jim Ransom
July 30, 2020
Used car shopping Lexus sc430 Can’t remember beeen so time ag0,and don’t know who he was. What can I say. Let me know if you have the sc430mfor sale. Can’t remember beeen so time ag0,and don’t know who he was. What can I say. Let me know if you have the sc430mfor sale. More
by krhayden41
Employees Worked With
Don’t know
July 29, 2020
Great Experience Thanks to Pat and the team for helping me with my Sprinter purchase. Overall it was a positive experience and plan to use them again in the future. Thanks to Pat and the team for helping me with my Sprinter purchase. Overall it was a positive experience and plan to use them again in the future. More
by cj.welch
Employees Worked With
Pat Pointer
July 24, 2020
Out of state buyer completely satisfied I had the pleasure of complete a used car transaction on-line with the help of Gregg Miles our Sales contact. This was one the best purchase experien I had the pleasure of complete a used car transaction on-line with the help of Gregg Miles our Sales contact. This was one the best purchase experiences I have every had. I was in and out of the dealership in a timely fashion and appreciated the thoughtfulness and professionalism of all parties I dealt with. More
by crossmanjlka
Employees Worked With
Gregg Miles
July 19, 2020
Always top service treatment!! Made the appointment, brought it in, waited for it. It didn’t take long. The car was service (new front tires) and they even took the time to clean Made the appointment, brought it in, waited for it. It didn’t take long. The car was service (new front tires) and they even took the time to clean it up. They do such a great job! Thank you George! More
by Theliedtkes
Employees Worked With
George
July 04, 2020
Friendly staff but one staff member had a mask on. I was very uncomfortable sitting in the room checking in. Please make that mandatory!! Tennessee has a terrible surge. very uncomfortable sitting in the room checking in. Please make that mandatory!! Tennessee has a terrible surge. More
by Lag760
Employees Worked With
I don’t remember
June 30, 2020
excellent service and honest evaluations Today it is service. Vehicles can be purchased anywhere. I am assured Mercedes-Benz of Nashville can keep my car dependable and in good repair. Their Today it is service. Vehicles can be purchased anywhere. I am assured Mercedes-Benz of Nashville can keep my car dependable and in good repair. Their evaluations are honest and given the opportunity to sell not needed service is not in their book. They were so very honest with me that I did 1,000 more work. Some items we knew were upcoming were done now. Thank you More
by richard
Employees Worked With
Nic Howard is the only contact i made. Didnt need another he was so helpful and honest
