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Mercedes-Benz of Nashville

Franklin , TN

4.7
389 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 389 reviews

January 27, 2021

Great service, especially finding the SUV I wanted with sales advisor, Bert Henderson. Financial gentleman was efficient also.All employees I worked with were professional, nice, & knowledgeable. More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Henderson
January 21, 2021

Took the necessary time to insure my questions were answered snd issues resolved. Easy to set up online appointments on line and get text updates. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
January 20, 2021

Service advisor, Ryan Hood, is awesome. Loaner cars are easy to get and they always do a great job in the service dept. My car is washed when I leave. Gets no better More

by Rich Cosner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
January 12, 2021

I always get great service from MBZ of Nashville. My agent, Robert Posey, has taken care of us for 18 years and I have full confidence in his recommendations and advice. More

by lstessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
January 08, 2021

Wonderful service! Nic is the best service advisor I’ve dealt with! The staff keeps me smiling and always welcome me with greetings and love More

by m_morton13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Howard
December 16, 2020

Annual service done promptly and very efficient. Jason was extremely helpful and courteous. Addional service was completed promptly. Quotes for prices for service done immediately. Jason looked for the More

by Jjbarnes8012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason murz
December 01, 2020

George Lund is responsive, affable, and efficient. I appreciate his professionalism and matter of fact demeanor. I was in and out in less than a day. More

by Dclas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lung
November 30, 2020

Great people , great dealership .I would everyone else to go there . They are very helpful and friendly. They will take care of you and answer your questions. More

by Papa A Ndiaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Snyder
November 30, 2020

Annual car service was handled efficiently and quickly. Personnel were courteous and attentive to my needs; they wore masks and maintained social distance. I could not ask for a better experience More

by williamdarrellmoseley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Muza
November 27, 2020

On target with diagnosis prices were fair no gouging. Time frame and care were both excellent. Communications are always timely and precise. Would have appreciated a better closing. I was processed out More

by clyderamey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
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