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Mercedes-Benz of Nashville

Franklin , TN

4.7
389 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 389 reviews

April 29, 2021

Excellent customer service. Attention to detail. Robert is a great customer service representative. The arrival area is super clean and greeters are prompt, friendly and organized. More

by S.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Posey
April 28, 2021

I had had a good experience with Mercedes Benz of Nashville for more than 25 years. They are professional, courteous and talented. I had my car delivered after service because the work was complete More

by stutenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Tre
April 27, 2021

Thanks to Jan and Marcus for a painless transaction! They kept in contact with us the entire time and followed up on everything until the very end! More

by Eric F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Marcus
April 04, 2021

Salesman gave the exact information that I need before I buy the car Everyone is great and friendly. Treated us very good. thanks for everything More

by ashrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim,Corner, Brice
March 15, 2021

My wife and I are very pleased with our new 21 Mercedes, to say the least I'm not real happy with Merecedes financial since I've had to complain to them three times about receiving a late charge on my bill. More

by tomscor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg/Brice
March 13, 2021

This was our second purchase from this dealership. The first was 11 years ago. We returned and asked for the same sales rep because our experience with the process, with him and the vehicle were so pleas More

by Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miles, Brig Stoll
March 12, 2021

Fast friendly service, clean dealership. Always has car finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. More

by Flygirl.walls77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lund
March 08, 2021

The service advisor and person at drop off were very helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would ch More

by cynthiamadson86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Weis
February 01, 2021

Mr. Francis provided extraordinary service. He was very knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. More

by Redeemed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Francis, Kirt Kuhn
January 28, 2021

Very efficient and effective. The staff are courteous and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished More

by DonPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hood
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