Mercedes-Benz of Nashville
Franklin , TN
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Excellent customer service. Attention to detail. Robert is a great customer service representative. The arrival area is super clean and greeters are prompt, friendly and organized. is a great customer service representative. The arrival area is super clean and greeters are prompt, friendly and organized. More
I had had a good experience with Mercedes Benz of Nashville for more than 25 years. They are professional, courteous and talented. I had my car delivered after service because the work was complete Nashville for more than 25 years. They are professional, courteous and talented. I had my car delivered after service because the work was completed too late for me to pick it up. More
Thanks to Jan and Marcus for a painless transaction! They kept in contact with us the entire time and followed up on everything until the very end! kept in contact with us the entire time and followed up on everything until the very end! More
Salesman gave the exact information that I need before I buy the car Everyone is great and friendly. Treated us very good. thanks for everything buy the car Everyone is great and friendly. Treated us very good. thanks for everything More
My wife and I are very pleased with our new 21 Mercedes, to say the least I'm not real happy with Merecedes financial since I've had to complain to them three times about receiving a late charge on my bill. to say the least I'm not real happy with Merecedes financial since I've had to complain to them three times about receiving a late charge on my bill. The first one was ten days late but they said it was sent out 19 day's in advance which was a lie because the bill was dated six days before it was due. The last time I phoned I spoke a manager, and she was rude!. Someone needs to take care of this problem, because it make Merecedes looks really bad! If this continues I may have to think again about getting another Merecedes vehicle More
This was our second purchase from this dealership. The first was 11 years ago. We returned and asked for the same sales rep because our experience with the process, with him and the vehicle were so pleas first was 11 years ago. We returned and asked for the same sales rep because our experience with the process, with him and the vehicle were so pleasant. We’re glad we did because he found the perfect car for us, going out of his way to see that we got it. Greg Miles and Brig Stoll could not have been more helpful in making the process go smoothly, patiently answering questions about the vehicle and the paperwork and explaining options for our consideration. Anyone seeking a new car should seek Greg’s personal attention and service. More
Fast friendly service, clean dealership. Always has car finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. finished on time, quality service. Would highly recommend them to anyone. Best experience when dealing with car repairs. More
The service advisor and person at drop off were very helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would ch helpful. They listened to the issue I had with my car, then they explained everything in detail as to what they thought it was and what they would check. Very good experience. Fixed the problem too. More
Mr. Francis provided extraordinary service. He was very knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. knowledgeable about the product and worked with me in a very time-conscious manner throughout the transaction process. More
Very efficient and effective. The staff are courteous and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished and knowledgeable. The customer waiting area is clean and comfortable. They even washed my car when finished More