Mercedes-Benz of Nashville

Greg Miles, our salesman, went to the second and third mile to make sure we ordered exactly the SUV we wanted. He spent a great deal of time to insure we knew all the features and how they worked. This mile to make sure we ordered exactly the SUV we wanted. He spent a great deal of time to insure we knew all the features and how they worked. This is our fourth purchase from him, and we highly recommend him to all your clients. More

We have bought multiple cars from Bert at Mercedes of Nashville. We have never had a bad experience. Nashville. We have never had a bad experience. More

We couldn’t be more pleased with how our experience with MB of Nashville was. This was my 2nd MB purchased at this dealership . After a special order mixup and reorder of GLE 350 the entire staff and Sonic MB of Nashville was. This was my 2nd MB purchased at this dealership . After a special order mixup and reorder of GLE 350 the entire staff and Sonic were apologetic ,very thoughtful and efficient and made us feel like VIP customers.. A special thank you to Kirk.Kuhn, Mike Francis, Kevin Gaither. More

Leah Shinn is Awesome. Nik in Service is Awesome. The entire team at Mercedes Benz of Nashville is Awesome. entire team at Mercedes Benz of Nashville is Awesome. More

A really nice experience. Sales Reps were ready for new car delivery. Finance Dept did good job. car delivery. Finance Dept did good job. More

The filthiest Mercedes I’ve ever been in.. I recently moved to Nashville and had to stop in and to have a lightbulb changes. I’m from Louisville and their Dealership is Spotless! You could eat off their moved to Nashville and had to stop in and to have a lightbulb changes. I’m from Louisville and their Dealership is Spotless! You could eat off their floors!! I would think with the clientele the Nashville Dealership see’s they would care more about their appearance. The staff seemed friendly enough but I’ll definitely drive back to Louisville from now on if I need anything major done!! More

Great experience on a new E450 . Professional sales staff. Best high end car dealership in Nashville. They also have the best service dept, in Nashville. I have bought 10 cars from them. staff. Best high end car dealership in Nashville. They also have the best service dept, in Nashville. I have bought 10 cars from them. More

I had a super nice sales person, unfortunately the check out process, all cash for a new 450 GLS was horrendous! I told them I was coming and to please have paperwork ready...and I waited for 3 1/2 hours! A out process, all cash for a new 450 GLS was horrendous! I told them I was coming and to please have paperwork ready...and I waited for 3 1/2 hours! Absolutely absurd. I would have left and went elsewhere if there were any other option. More

Even though I was looking at a 2010 Caravan, they treated me like a VIP. Had the car pulled up front with my name on it ready to test drive. Received a follow up call from the manager the same day of my vi me like a VIP. Had the car pulled up front with my name on it ready to test drive. Received a follow up call from the manager the same day of my visit. The salesman (Jim Ransom) also followed up with a call the following Monday. We did not purchase the vehicle even though relative to the current used car prices it was reasonable, it was still way over what we wanted to pay for it. More

Never buy a car from Mercedes Benz of Nashville in the first place. I know car dealerships can be slimy and have accepted that. But these folks are downright dishonest. After having my GLS550 for less first place. I know car dealerships can be slimy and have accepted that. But these folks are downright dishonest. After having my GLS550 for less than a few hours, my right rear tire was going flat. Found a mail in the tire. Possible I drove over it but more possible it was that way when I left the lot. Instead of doing the right thing and just replacing the tire (or at least at a discount) they charged me full price. Two months later, the same rear tire was bald and the other rear tire was almost bald. I had driven about 6,500 miles since the car was bought. When I drove into the service department, the tech said she had never seen this before and was baffled. The service advisor insists it is normal for rear tires on this vehicle to wear out that fast. I see in some online forums that 10k miles can be normal for the GLS550. But why would the service tech say she had never seen this and the advisor say the opposite. They agreed to pay for the alignment (which should have never even been a question) but charged me for two new tires. Maybe rear tires on the GLS550 wear out fast. But 6,500 miles? And no willingness to have a conversation or clearly explain that this is an issue with these cars. Mercedes Benz of Nashville is a money pit. If you get out of there feeling like you got a decent deal on a car, just wait. The service department is waiting to screw you over for reasons they will make up. More