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Mercedes-Benz of Nashville

Franklin , TN

4.7
389 Reviews
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630 Bakers Bridge Ave

Franklin , TN

37067

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Showing 389 reviews

September 19, 2022

Dealership is clean, sales and staff are eager to help, knowledgeable and friendly. Overall, it was a very good experience buying my first Mercedes’ . More

by bwaterslee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bartol
Sep 21, 2022 -

Mercedes-Benz of Nashville responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2022

I bought 4 cars from here Jan helped each time she’s AWESOME!! i will give her 5***** She steps into customer’s shoes, and gets the best deal for you! Moreover , Jan is very kind, thoughtful & caring!! More

by sindhu_john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan
Sep 19, 2022 -

sindhu_john responded

Thank you so much Mercedez Benz @Franklin. You guys are the best in every department! Yep of most favorite people are Jan and Robert!

September 15, 2022

A GREAT CAR WE HAVE HAD MERCADES FOR APROX. 30 YEARS MY SONS HAVE 6 WE HAVE 2=8 TOTAL NOW ARE VERY SATISFIDED WITH ALL WILL KEEP MERCADES DAVID BARTOL IS VERY WELL INFORMED ON THE CARS I AM More

by reedsghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID BARTOL
Sep 21, 2022 -

Mercedes-Benz of Nashville responded

Reedsghost, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2022

Janet is Awesome! We have made multiple purchases from this dealership and worked with her always a 5⭐️⭐️⭐️⭐️⭐️ Experience! Ask for Janet when visiting or calling she More

by Jax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet
Sep 03, 2022 -

Mercedes-Benz of Nashville responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2022

Janet is AWESOME to work with and very knowledgeable in all phases of the purchase process! We have worked with her multiple times and always a 5 ⭐️⭐️⭐️⭐️⭐️ Experience!!!! Highly recommend you ask for Jane More

by Jax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet & Ryan
Aug 25, 2022 -

Mercedes-Benz of Nashville responded

Jax, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Nashville! We hope to see you soon!

August 15, 2022

Good experience. Salesperson was courteous. The vehicle was pulled up front awaiting my arrival. No pressure situation. Jim kept in touch during my vehicle search. More

by Marc Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ransom
Aug 18, 2022 -

Mercedes-Benz of Nashville responded

Hi Marc, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

July 29, 2022

I went in last Saturday and drove out with my new car this Wednesday. Everything was done really quickly and to my full Satisfaction. More

by sandro1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Francis
Aug 02, 2022 -

Mercedes-Benz of Nashville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2022

Nice people, usual car dealership trickery as the protectant treatment was already done and listed on the contract for an additional $ 1200. But this was not revealed in the listing. Car dealerships More

by Lmrharp1612
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ransom
Jul 29, 2022 -

Mercedes-Benz of Nashville responded

We regret to hear that you had this experience with us. We hope you will give us another chance. Please reach out to our Sales Manager directly at James.Wester@mercedesbenzofnashville.com, so we can work towards a solution. Thank you and have a great day.

July 20, 2022

Hidden cost in contract not noted on listing. They had already treated the car with a protectant for the paint and the upholstery. So, $1200.00 was added to the contract automatically. That is sn More

by Lmrharp1612
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ransom
Jul 27, 2022 -

Mercedes-Benz of Nashville responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We do hope we can be of assistance in the future. Take care!

July 12, 2022

Janet is the BEST to work with! Ask for her when you call or go into the dealership...she will take great care of you. More

by MJillBennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet
Jul 14, 2022 -

Mercedes-Benz of Nashville responded

Thank you so much for your positive comments about Mercedes-Benz of Nashville! Please let us know if there is anything else we can do for you; we are more than happy to help!

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