Mercedes-Benz of Nashville

I worked with Jim Ransom, he did an outstanding job, very happy with my purchase, Jim went over everything with me and programmed everything for me. happy with my purchase, Jim went over everything with me and programmed everything for me. More

I have dealt with this dealership for many years. Excellent service in the sales department as well as the service department. Excellent service in the sales department as well as the service department. More

Scott was very tentative to all of my concerns and any issues that arose was immediately addressed. issues that arose was immediately addressed. More

I found the Mercedes Team to be very helpful and friendly. I’d recommend this dealership to anyone considering a Mercedes. friendly. I’d recommend this dealership to anyone considering a Mercedes. More

Patrick Pointer is the best salesman! His customer service skills are exceptional! We are repeat customers, and we have referred our friends to him! His customer service skills are exceptional! We are repeat customers, and we have referred our friends to him! More

Very nice and prompt about getting you in and out with great service and smile great service and smile More

Everything was good but before you sign them papers make sure it’s a understanding because they will tell you what you wanna hear until them papers signed sure it’s a understanding because they will tell you what you wanna hear until them papers signed More

Everyone encountered at the dealership was helpful, friendly and engaging EXCEPT for Jim Ransom. The finance manager, Ryan was very informative and seemed to care as to what was best needed for our fam friendly and engaging EXCEPT for Jim Ransom. The finance manager, Ryan was very informative and seemed to care as to what was best needed for our family and car care. However, Jim treated us as if we were an inconvenience and that he wanted us out as soon as possible. He never once, said thank you nor did he shake our hands when he released the keys to us. Actually he DROPPED the keys in my dad's hands as if he was afraid to touch him. We were very insulted and offended by his behavior and treatment. More

They make an offer thru car. com and then never followed up. Tried to contact them, they never returned any of my messages. com and then never followed up. Tried to contact them, they never returned any of my messages. More

greeted as we walked in, all staff friendly knowledgable and friendly listened to our car needs and found the right car! and friendly listened to our car needs and found the right car! More