
Mercedes-Benz of Naples
Naples, FL
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Felt like my buddies at my house doting over my car. 7 year old SL 550, and they acted like it was brand new. I was about to leave after having a new battery installed, and they didn't like the way the l year old SL 550, and they acted like it was brand new. I was about to leave after having a new battery installed, and they didn't like the way the lights came on. An hour after service closed and four techs out of uniform later, they examined and reexamined service diagnostics until THEY were happy. So I was happy. Wow! No extra charge. At the Mercedes dealer. They had me at, "Hang on a second." More
We thought Debbie was outstanding in working with us . She answered every question, made us feel like she understood both our time constraints and priorities. She was knowledgable, efficient, and one of t She answered every question, made us feel like she understood both our time constraints and priorities. She was knowledgable, efficient, and one of the few sales people who addressed both my husband and me as we asked questions. Likewise Joe took the time to answer the questions we had about the out of state paperwork yet did not go into an unnecessarily lengthy description of each document we signed. Debbie and Joe made the purchase process smooth and effortless. Our only concerns were the length of time we waited for the paperwork to be ready and the fact that the car stereo was not working properly when we got the car home which resulted in a two day stay in the repair shop within our first two weeks of ownership. More
Great to work with Stephen Geller. Service is great and always willing to go that extra yard. Also I like being able to have a rental car, thats ery important. always willing to go that extra yard. Also I like being able to have a rental car, thats ery important. More
We went to Mercedes in Naples just to look - we met Blake Lehr and told him we were looking for a car to leave here in Florida at our condo. He was so helpful with no sales pressure - we decided to buy a ca Lehr and told him we were looking for a car to leave here in Florida at our condo. He was so helpful with no sales pressure - we decided to buy a car that day that was just what we were looking for Blake is a great salesperson and an asset to the dealership - we have had a few follow up calls from him to see how we are enjoying the car - he is truly a professional!!!!! We will definitely return to Blake and Mercedes in Naples for future purchases More
The quality of service is unmatched when compared to all other dealerships. Ann was classy, personable, looked out for my best interest, and got me the best deal in Florida. I am forever in her debt. Thank other dealerships. Ann was classy, personable, looked out for my best interest, and got me the best deal in Florida. I am forever in her debt. Thank you Ann. More
I recently purchased a 2007 s550 Mercedes with the design package,sport package,and panorama roof from Mercedes Benz of Naples.My experience with this purchase was truly exceptional.Jonathan Whitlow was my s package,sport package,and panorama roof from Mercedes Benz of Naples.My experience with this purchase was truly exceptional.Jonathan Whitlow was my salesperson and he was terrific.He is knowledgeable,professional,and a true gentleman.Brian,the preowned sales manager,could not have been more helpful.He spent a good deal of time with me discussing my decision and was a pleasure to work with.This dealership is top notch.I am a car guy and let me tell you,they have access to the cleanest and most exceptional preowned Mercedes cars that I have ever seen.The car I bought I could never find anywhere else.It was that rare and mint.I would highly recommend for anyone looking for a gorgeous preowned vehicle to call Jonathan Whitlow at Mercedes Benz of Naples.You will find a great car and will be treated right. More
Fantastic experience! I have bought many,many cars in my lifetime and have never had a more pleasurable outcome. The service and the price could not be better. Adam even drove the car across Florida to deli lifetime and have never had a more pleasurable outcome. The service and the price could not be better. Adam even drove the car across Florida to deliver it to our home,so that we could have it in a timely manner. Once again, thank you Adam for making this all happen in such a caring and professional manner. PS- My wife loves her new MB and that is a good thing:)). More
Adam was very curtious and down to earth along with being very helpfull and informative. Adam went out of his way to inform me of several aspects of car buying that i was not aware of. I did appreciate hi very helpfull and informative. Adam went out of his way to inform me of several aspects of car buying that i was not aware of. I did appreciate his warm and freindly demeaner. Thanks, Bill Neff More
We appreciate the thoroughness and in-depth knowledge of our sales associate, Adam Davis. He took the time we needed to answer questions, demonstrate features of the vehicle, showing us similarities and th our sales associate, Adam Davis. He took the time we needed to answer questions, demonstrate features of the vehicle, showing us similarities and the differences of our previous vehicle. We arrived at the dealership and was immediately received in a professional and courteous manner. The purchasing process was professional and comfortable. All of our contacts so far with the dealership has been positive. We look forward to learning more about our new vehicle with additional 'mini-lessons scheduled with Adam. More