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Mercedes-Benz of Naples
Naples, FL
1,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,163 reviews
March 16, 2015
New Car Purchase Prompt friendly assistance from all departments. Even though the sales person left employment, She followed up to make sure I had a contact with manag Prompt friendly assistance from all departments. Even though the sales person left employment, She followed up to make sure I had a contact with management. (Frank Carrasquillo.) More
by LLLPPI
Employees Worked With
Julie Joiner, Sales, Frank Carrasquillo, Alex Gallardo, Joe Jalbert, Chuck Searles
March 12, 2015
High quality service Joe make the process of purchasing my car very easy and pleasant. Friendly and clean dealership. I hear in the past that the dealership had some issu Joe make the process of purchasing my car very easy and pleasant. Friendly and clean dealership. I hear in the past that the dealership had some issues but they have totally changed for the better and I would highly recommend. More
by Savannah212
Employees Worked With
Joe Krebbs
March 10, 2015
A great buying experience! I was in the market for a Mercedes E350 Sports Wagon and was using the USAA buying service. In developing the specification for the car I worked with I was in the market for a Mercedes E350 Sports Wagon and was using the USAA buying service. In developing the specification for the car I worked with Adam Davis through test drives and performance discussions. He is about as knowledgeable on Mercedes products as anyone I've ever met and his professionalism in the whole process was a terrific help. In the end I felt theat I bought the car and the options I wanted without pressure to buy more. The buying service and the dealerships trade-in on my S500 made the purchase price what I hoped I would achieve. Since the vehicles arrival the dealership has spent several hours ensuring that I understand and can utilize all of the technology in the E350. They have gone above and beyond expectation in this regard. More
by Roger
Employees Worked With
Adam Davis, Joe Jalbert
March 07, 2015
used car purchase We had purchased a GLK 350 from Debbie Marino at Naples Mercedes in 2014. Debbie knew we were also looking for a newer R350 with very low mileage. We had purchased a GLK 350 from Debbie Marino at Naples Mercedes in 2014. Debbie knew we were also looking for a newer R350 with very low mileage. Mercedes discontinued this model in 2012. She called us this March when she found one in almost showroom condition that would certainly meet our needs. We went to look at it the following day and purchased it that very same day! Just as before, she and everyone at Naples Mercedes provided us with outstanding service. Debbie, Ken, Geoff, John and the management staff at this great dealership, for the second time within a year, made this a great sales experience. They answered all of our questions, provided all background info on the vehicle, and simplified the whole transaction. Everyone there helped to provide outstanding service and a friendly atmosphere. This is by far the best dealership we have ever done business with. Thank you again Naples Mercedes, for being a customer service oriented dealership ! The Armstrongs More
by murphy
Employees Worked With
Ken Hooshmand, Geoff Kaleal, Debbie Marino, John Malikoglu
March 05, 2015
worry free, completly happy ANN ROSS ; Had taken care of me on deal years ago!!! Once again she did another great job ! Thanks again .DICK COLLETT ANN ROSS ; Had taken care of me on deal years ago!!! Once again she did another great job ! Thanks again .DICK COLLETT 727-686-7913. More
by dickey28
Employees Worked With
Ann Margaret Ross
March 04, 2015
It was fulfilling It was a positive experience, better than other times that I had in the past. There is a genuine effort to please and making all of this experience g It was a positive experience, better than other times that I had in the past. There is a genuine effort to please and making all of this experience go smoothly. More
by dee
Employees Worked With
Adrian Pena, Eddie Lawrence
March 02, 2015
Ja. Sehr gut! We bought the first Mercedes in Sunshine State. Very nice experience and professionalism. For sure i will recommend to our friends. The Best or Nothin We bought the first Mercedes in Sunshine State. Very nice experience and professionalism. For sure i will recommend to our friends. The Best or Nothing. Mercedes: besser als . . . More
by Cristian
Employees Worked With
Henri Xhialli - Delivery Coordinator, Joe "JP" Politi, Joe Jalbert
February 28, 2015
Enjoyable. Joe Politi was extremely personable and a true professional. We didn't know buying a vehicle could be so easy. The vehicle we purchased (used) had a i Joe Politi was extremely personable and a true professional. We didn't know buying a vehicle could be so easy. The vehicle we purchased (used) had a inoperable window and after negotiating with the dealership, they agreed to take care of the window. Upon bringing the vehicle into service, I met with Adrienne, (don!t know his last name) he too, was very personable. All in all, we found this to be an enjoyable experience. More
by kylemargie
Employees Worked With
Adrienne, Joe "JP" Politi, Joe Jalbert
February 21, 2015
Best of the best Our first Mercedes and we decided to purchase top of the line. For us that was a GL550 loaded. We got exactly what we wanted and everything was handl Our first Mercedes and we decided to purchase top of the line. For us that was a GL550 loaded. We got exactly what we wanted and everything was handled on time and with class. If price is not an issue, then this is the place to buy a luxury car. More
by Lance
Employees Worked With
Frank Carrasquillo, Rich Grimes
February 20, 2015
Exceptional!! Our experience with Mercedes Benz of Naples, especially Dennis Stout has always been exceptional. We have leased and purchased 6 cars over the last 1 Our experience with Mercedes Benz of Naples, especially Dennis Stout has always been exceptional. We have leased and purchased 6 cars over the last 14 years and Dennis has always gone out of his way to get us exactly what we are looking for. Even though we now live in Miami, we still came back to Dennis this past November to get another car! Tom Neglio has always been great and Chuck Searles is a pleasure. Every person who works in the dealership has always been wonderful to deal with and we will continue to be customers for years to come. More
by carolyn
Employees Worked With
Dennis Stout, Tom Neglio, Chuck Searles
