Mercedes-Benz of Naples

Adam Davis = Stand Up Guy My experience dealing with Adam Davis was nothing short of impressive. He was the most honest car salesman I have ever dealt with. He took his time to My experience dealing with Adam Davis was nothing short of impressive. He was the most honest car salesman I have ever dealt with. He took his time to understand what was important to me as a buyer and was honest and straightforward with me the whole way. If you want to deal with a honest, genuine and overall personable salesperson, do yourself a favor and visit Adam Davis at MB Naples. More

The reason I alwys come back Outstanding service by all of staff at dealership ........... have and always will recommend the dealership Always reccomend the dealership , consis Outstanding service by all of staff at dealership ........... have and always will recommend the dealership Always reccomend the dealership , consistancy at its highest level ... Really exhibit customer care More

Professional customer centric dealership! My Husband and I recently purchased a new Mercedes with Mercedes-Benz of Naples on Airport-Pulling Rd. We were fortunate to work with Keith Glenn who My Husband and I recently purchased a new Mercedes with Mercedes-Benz of Naples on Airport-Pulling Rd. We were fortunate to work with Keith Glenn who was knowledgeable and professional and made the process quick and easy! We were especially grateful to have met and spoken with the Owner David Wax who made it a point to introduce himself and avail himself to us. This is way buying a new car should feel! They have earned our loyalty! More

Ann Margaret was great! Will do business with her again! Overall experience was great! Sales Manager was great as well as over information regarding the car. Kept us up to date on order and delivery of the Overall experience was great! Sales Manager was great as well as over information regarding the car. Kept us up to date on order and delivery of the vehicle. More

Great service! The staff, especially Dennis Stout, is very professional, efficient and knowledgeable. They have excellent customer service and follow ups after purch The staff, especially Dennis Stout, is very professional, efficient and knowledgeable. They have excellent customer service and follow ups after purchasing a vehicle. I’d definitely recommend this dealership. Staff is very friendly and helpful. More

Wonderful Experience Adam Davis cares about his customers! He made the entire transaction easy. And, I have never seen follow up like provided. He wanted to make sure we k Adam Davis cares about his customers! He made the entire transaction easy. And, I have never seen follow up like provided. He wanted to make sure we knew how to use the car’s features. Tom Neglio also made the paperwork easy. More

Great customer service! Adam Davis is an excellent salesman, very helpful. He answered all my questions about my car. Very professional & friendly. He took his time with me Adam Davis is an excellent salesman, very helpful. He answered all my questions about my car. Very professional & friendly. He took his time with me to compare my 2012 MB E350 to my 2014 MB E350 step by step. More

Great people to work with. Adam was excellent to work with. We enjoyed our numerous conversations with him. Too bad Naples MB did not have a car in stock that my wife wanted. Adam was excellent to work with. We enjoyed our numerous conversations with him. Too bad Naples MB did not have a car in stock that my wife wanted. We would have loved to get our car from Adam. More

my shoping experience this is obviously a first class dealership that puts the customers interests above their own, Adam Davis was very accessible, helpful and willing to this is obviously a first class dealership that puts the customers interests above their own, Adam Davis was very accessible, helpful and willing to go the extra mile for me. I would not hesitate to recommend him to my family and friends More

Excellent Used Car Purchase & Service I give this used car side of the dealership a 5 star review based on my recent purchase of a used 2014 E63s with Sales Person Eddie Lawrence. First, I give this used car side of the dealership a 5 star review based on my recent purchase of a used 2014 E63s with Sales Person Eddie Lawrence. First, Eddie treated me as if I was in to buy the car (even though I told him I wasn't) from the day I walked in and he offered a test drive almost immediately. Any good sales person knows this is a crucial step in buying any vehicle, but even moreso an AMG vehicle where you are paying a premium for performance. Some dealerships in the past were very reluctant to allow a test drive and this makes them lose several customers. Eddie understands his product, so he also understands his target market will HAVE to test drive before buying. Needless to say the test drive got me hooked and negotiations were fair and easy, none of that "car dealer" BS most people have to deal with. This was professional and win-win. I was a bit disappointed with some small things on the car at delivery and a few other things after delivery. I quickly noted them and advised Eddie. He attentively took down all the feedback on the small imperfections with the Certified vehicle and he took the vehicle in the following week and fixed everything on the list. Although I would have preferred taking the car in perfect condition, I recognize that sometimes some things can be missed, what was important is that the dealership made it right. The service department was great to deal with, however, the loaners area needs to get their act straight. Not only my experience was terrible with the loaners, but my wife's has been always deceiving every time she goes for service. You cannot give a $35-40k car, or as in my case, a $15k Smart car, when your car is worth $90-120k new and only a few years old. Someone needs to track this in the loaners department and make sure customers are treated with the same respect they are when they're buying the car. More