
Mercedes-Benz of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,160 reviews
Great experience Called in and was directed to Adam Davis. I told Adam of my search for a white MB E400 with package 3. I expressed to him I live in Ohio but visit N Called in and was directed to Adam Davis. I told Adam of my search for a white MB E400 with package 3. I expressed to him I live in Ohio but visit Naples area each Spring and if a car was equiped as I would like it I could consider doing a purchase with him and driving it back to Ohio. Even knowing that I was here in Ohio Adam treated my inquiry and me like a returning customer. He was totaly skilled on learning my needs as well as never losing track of the what I wanted to know. He also knew the product inside and out. As I went back to my local dealer, Mercedes Benz of North Olmsted, I pursued the possibility of ordering a car and did so. Adam is a rare salesperson, genuinely putting the wants and needs of the prospect before his just selling a car. I placed his name in my phone to quickly be able to access his contact info for the people I know (and there are a few) that frequent the Naples area. Thanks again Adam. More
A Great Experience Shopped a few weeks and visited 6 dealers on line and in person. Called and spoke with Adam re a car not yet pictured on site. He encouraged me to vis Shopped a few weeks and visited 6 dealers on line and in person. Called and spoke with Adam re a car not yet pictured on site. He encouraged me to visit and spent a good deal of time with a test drive and discussion of the car. He agreed to hold the car for a few hours until I could return with my wife. He repeated the process with both of us and made us comfortable with our choice. Upon picking up the car, we pulled into the dealership to find our wheels wrapped in a large, red bow with a congratulatory, personalized sign nearby! Adam spent a great deal of time with us and made us feel very important to both himself and the dealership. A minor adjustment was needed and we were provided with a loaner and our car was subsequently delivered to our home! All concerned at the dealership .treated us well. Adam' s personality coupled with his attention to detail made for a pleasant experience. More
Perfectly efficient,comprehensive,and hassle-free experien Adam Davis was referred to me by patients that recently had a great experience in purchasing their Mercedes-Benz from him. Following a bad motor vehic Adam Davis was referred to me by patients that recently had a great experience in purchasing their Mercedes-Benz from him. Following a bad motor vehicle accident, I was looking for a new dealership to establish a relationship and find the perfect ride. Adam inquired and performed a comprehensive needs assessment and was impeccably confident in his ability to find me my perfect new car. True to his word, I arrived at the dealer later that day and he said he had the perfect car for me ready to go! I am very happy with my new C 300 and the experience was fantastic! In less than 3 1/2 hours, I was fully acquainted with the vehicle, financials completed, and on the road! Amazing! I tell everybody I have a vehicle I really enjoy and had an equally awesome experience to match! Thank you Adam! -MK More
Excellent sales consultant Adam represented the Naples Mercedes dealership in a most professional demeanor. He clearly listened to what my specific requirements were regarding Adam represented the Naples Mercedes dealership in a most professional demeanor. He clearly listened to what my specific requirements were regarding a new auto. Adam has gone above and beyond in addressing all of my concerns be it technical and value. He has followed thru on calling me back and even got the owner of the dealership involved in working a best value for me More
BUYER BE WARE **BUYER BE WARE OF THIS DEALERSHIP** Found the Mercedes S550 I had been looking for at Mercedes of Naples. I live in North Carolina and after agreein **BUYER BE WARE OF THIS DEALERSHIP** Found the Mercedes S550 I had been looking for at Mercedes of Naples. I live in North Carolina and after agreeing to pay a premium price, $2,500 over market pricing, with the expectation and knowledge that this car was purchased new by the original owners and service at this dealership, that this authorized Mercedes dealer, would sell a safe and properly reconditioned vehicle. I drove the car back to NC, only to realize the tire trend on the rear seemed minimal. In NC a car has to be inspected prior to registration. I took the car to be inspected and was told that the rear tires were below 3/32nds almost to the wear bar and would not pass inspection and needed to be replaced at a cost of $640 plus tax. I have only had the car 2 days. I called the dealership about the issue and my salesperson told me that Dean Smith, Certified Sales Manager, would not replace the tires since it passed the dealership inspection. I have requested several times to show me the inspection report where the tire tread was measured with a safe tire tread level. I have yet to receive that information. It is clear that this dealership is only concerned about profit versus customer satisfaction and safety. I was very fortunate that I didn’t encounter rainy weather on the drive home, given this is a rear wheel drive car, I could have hydroplaned or worse. David Wachs, General Manager, should be aware that this is what he is representing. I wish I had investigated this dealership further to determine that they are no better than the Shady dealer on the corner selling used cars out of an old gas station. You would think a truly reputable dealership would be more mindful of the safety of the cars they are selling to the public. I hope this complaint and any negative reviews that I can post online warning other consumers is worth the $640 plus tax the dealership is saving to pad their bottom line. More
Very Kind and a professional attention A few days ago I visit the MB Dealership at Naples. I received the best attention from Mr. Dennis Stout . Thank you Mr Stout and all the people of the A few days ago I visit the MB Dealership at Naples. I received the best attention from Mr. Dennis Stout . Thank you Mr Stout and all the people of the dealership. My best More
Continuous Exemplary Attention to Detail Adam Davis has now been a great MB Dealership representative. He has delivered exemplary service with his other associates. I highly recommend Adam an Adam Davis has now been a great MB Dealership representative. He has delivered exemplary service with his other associates. I highly recommend Adam and MB Naples for your next premium vehicle. Each time the vehicles have outperformed my expectation. The 2018 E400 Cabriolet is so much fun replacing the S550. Also continued follow up makes this experience fantastic. More
Outstanding From the first time I stepped into the Naples Mercedes dealership I knew that this was going to be a unique experience. Everyone was extremely curteou From the first time I stepped into the Naples Mercedes dealership I knew that this was going to be a unique experience. Everyone was extremely curteous and I never felt pressure in any of my dealings. Although I have purchased Mercedes for over 20 years, dealing with this particulsr dealership has bee n better than the others. The service Rep Al Whittington and the Salesman Joe Politi are remarkable employees. More
Great Sales, Great Service! The sales staff at Mercedes of Naples is first rate. They know their product and follow up to make sure you are satisfied. The service department is s The sales staff at Mercedes of Naples is first rate. They know their product and follow up to make sure you are satisfied. The service department is second to none; they always go the extra mile. That's why all my cars are Mercedes! More
Adam Davis = Stand Up Guy My experience dealing with Adam Davis was nothing short of impressive. He was the most honest car salesman I have ever dealt with. He took his time to My experience dealing with Adam Davis was nothing short of impressive. He was the most honest car salesman I have ever dealt with. He took his time to understand what was important to me as a buyer and was honest and straightforward with me the whole way. If you want to deal with a honest, genuine and overall personable salesperson, do yourself a favor and visit Adam Davis at MB Naples. More