Mercedes-Benz of Naples

Great experience Great people to deal with in sales and service. You can count on fast service done right the first time. I always rely on Mercedes of Naples along the Great people to deal with in sales and service. You can count on fast service done right the first time. I always rely on Mercedes of Naples along their convenient location. More

The Honest Car Salesman??? Brian Shea was my sales guy. I found the car I liked online at MB of Naples. I called and told him how much I wanted my down and monthly payment to be Brian Shea was my sales guy. I found the car I liked online at MB of Naples. I called and told him how much I wanted my down and monthly payment to be. He got it done without trying to upsell me on a more expensive car. I drove all the way from Sarasota to buy from him. If you want a straight up guy, he is your man. More

Terrific Experience!! This is the 3rd vehicle I’ve purchased from Brian Shea at MB Naples. Never imagined it could be such an easy, comfortable experience. I plan to buy 2 This is the 3rd vehicle I’ve purchased from Brian Shea at MB Naples. Never imagined it could be such an easy, comfortable experience. I plan to buy 2 more in the next 12 months and both will be from Brian! He’s smart. Knows his business. Doesn’t oversell anything. Could not give a stronger recommendation. More

Very Pleasnt Experience at MB Naples Adam Davis at Mercedes-Benz of Naples is the most professional and knowledgeable sales person I have ever worked with. He listens to his customers and Adam Davis at Mercedes-Benz of Naples is the most professional and knowledgeable sales person I have ever worked with. He listens to his customers and delivers a great product and service, thus making the process seamless and enjoyable. This dealership is one of the best MB's. - and if you want a great experience when purchasing or leasing a Mercedes Benz, I HIGHLY recommend you ask for Adam....you'll be glad you did. More

Brian Shea, Above and Beyond We researched small luxury SUV/crossover vehicles and test drove a few. We wanted a certified CLA - Mercedes Benz of Naples - had a few - the drive wa We researched small luxury SUV/crossover vehicles and test drove a few. We wanted a certified CLA - Mercedes Benz of Naples - had a few - the drive was worth it. Met with Brian Shea, on the lot, he was polite and mindful of our requests and after asking a few questions he knew the SUV we wanted. Brian walked us past a couple of CLAs and stopped at the one that had the bells and whistles he had obviously listened. Brian is well educated with MBs and explained all the nuances of this Limited Edition vehicle. This is a very different experience from other MB dealers. Brian Shea made the difference in our purchase experience of a Certified Mercedes Benz - he is a professional that wants the customer to be happy. He arranged to have our paperwork ready to go, the CLA had a few items to be taken care of and it was in perfect/like new condition at pick up. Brian arranged for a technical wizard to set up and teach the new technology to make our experience with the new purchase an even better one. We purchased a vehicle that met and exceeded our expectations and our salesman Brian Shea went above and beyond to make it a great experience. More

The dealership to buy Smart I really appreciated the helpful and knowledgable staff, especially Melissa Cordeiro, in assisting us through the entire tire-kicking, test-drive, and I really appreciated the helpful and knowledgable staff, especially Melissa Cordeiro, in assisting us through the entire tire-kicking, test-drive, and factory order process to get just the electric vehicle we wanted. It was a relief and stark contrast to other area dealers and to be able to experience falling in love with the electric vehicle. More

Adam Davis, a true professional My purchase was a 2015 E400 with all the options packages. Over a year of twice a day nationwide shopping had been required to locate this vehicle wit My purchase was a 2015 E400 with all the options packages. Over a year of twice a day nationwide shopping had been required to locate this vehicle with the packages and colors I wanted. The car had been factory custom ordered by the first owner at this dealership, serviced there and returned at lease end. I specifically contacted Adam based on reviews by other customers, my expectations were unreasonably high and they were easily met. The car was going to have to be shipped to Seattle and I had made the decision not to fly to see it prior to purchase - a difficult one because the purchase fell into the category of being a "toy" not merely transportation. Conversations with Adam during the purchase process bolstered my confidence in a sightless purchase. A strong factor in my trust occurred during our initial conversation when he voluntarily went to the car with a camera to find and photograph anything that could be construed to be even the slightest defect. Arrangements were agreed upon for correction, some at his expense and things I considered unreasonable but important to me were voluntarily done at my expense. I wanted the car to be perfect upon arrival. All details were easily worked out to my total satisfaction. Adam repeatedly told me, "this car will exceed your expectations". When the car reached me it could easily have been described as being the same as new. Indeed, it indeed exceeded my expectations. More

True professionals I wanted a certified pre-owned E class Wagon which had not been driven in the snow. It's actually somewhat difficult to find this vehicle nationally. I wanted a certified pre-owned E class Wagon which had not been driven in the snow. It's actually somewhat difficult to find this vehicle nationally. MB of Naples had one in stock and was very professional on the phone and over email. We verbally agreed to a deal and then I took the risk of flying in to buy the car. When I arrived, the vehicle and the deal was exactly as discussed. Brian Shea was very helpful and his team took the time to show me how to use all the vehicle features. Since buying the vehicle, the followup has been great. I highly recommend these guys. More

Great experience Adam was attentive and patience with the buying process. It took awhile for the car to arrive from Germany, but Adam kept me informed of the process. Adam was attentive and patience with the buying process. It took awhile for the car to arrive from Germany, but Adam kept me informed of the process. I also went to the dealership a few times to look at other vehicle and took a friend to see a car too. More

Class Act From the time we arrived at the dealer we were treated like old friends with a no pressure sales approach. Every last detail of what we wanted in our From the time we arrived at the dealer we were treated like old friends with a no pressure sales approach. Every last detail of what we wanted in our new car was considered and offered to us at an excellent price. I would give ten stars if I could More