Mercedes-Benz of Naples

Great sales experience Adam is a professional. Excellent sales presentation. He knew all the product details and features plus financing/leasing. My wife will be looking to Adam is a professional. Excellent sales presentation. He knew all the product details and features plus financing/leasing. My wife will be looking to replace her car next summer. We’ll be calling Adam More

We were treated like family A smooth purchase process from beginning to end. The finance options for leasing were clearly explained, and I felt the sales put our interests first. A smooth purchase process from beginning to end. The finance options for leasing were clearly explained, and I felt the sales put our interests first. I highly recommend this dealership for a new Mercedes Benz or Smart fortwo purchase. Ask for Melissa Cordeiro. More

Positive experience from beginning to end! I very much appreciated Adam's willingness to negotiate frankly, transparently and efficiently. And I was delighted when he offered to deliver the car I very much appreciated Adam's willingness to negotiate frankly, transparently and efficiently. And I was delighted when he offered to deliver the car to me in Miami instead of having me drive over to pick it up. I bought the car sight unseen only because he sent me many, many photos of it and made sure I had all the details and specifications. John drove the car to my house and answered any questions I had. He showed me all the car's bells and whistles so I was ready to drive off! MB of Naples has earned my loyalty for sure. More

The Best Automotive Buying Experience of My Life You will truly feel as if you are dealing with your family at Mercedes-Benz of Naples. Every employee smiles and warmly welcomes you. Corey Bernardo You will truly feel as if you are dealing with your family at Mercedes-Benz of Naples. Every employee smiles and warmly welcomes you. Corey Bernardo answered all of my preliminary questions via email and Joe Caso, my sales representative was simply amazing. Joseph Jalbert found me the best loan rate and made the financing process painless. The service department addressed a minor repair in record time and John drove my new car to my door and synchronized my garage door opener and I Phone to the control panel before completing the dealership’s “Signature Delivery.” Shannah Mallard followed up with a hand written thank you note that arrived in the mail the next day. I have never experienced this level of VIP attention. I am looking forward to many years of a wonderful association with Mercedes-Benz of Naples! More

OUTSTANDING I must say that dealing with Naples Mercedes is like working with a family member... I have had a lot of experience in the automobile business growing I must say that dealing with Naples Mercedes is like working with a family member... I have had a lot of experience in the automobile business growing up in a family that was in the retail and wholesale business with five locations. I know that your dealership is only as good as the people that work there. That said, I must say that after purchasing seven Mercedes automobiles in eight years I can say that Naples Mercedes is just OUTSTANDING , starting with our very special sales person, Melissa Cordeiro, a true professional,who makes a point of making that purchase and follow-up a very special event. Also,dealing with Tom Neglio , the business mgr. that handles all the financing and Mercedes info. at closing is a true professional ( that remembers your name with-out looking it up ). All that said, I must mention the person that sold me my first car and has since been elevated to management, a position that he truly shines in. Rich Grimes, makes a point of letting you know that you are a valued customer and maintains that link with you and your sales person through-out the process . Most sales managers stay in their office and talk only to the sales-person, not Rich. He is on top of every aspect of the sale, saying hello by name, when you show up for service is just another of the professional attitude of all the people that I have encountered at Naples Mercedes... More

Another outstanding acquisition experience This is the 15th new vehicle I have acquired. I went out of my way at least 20 -30 miles to go this Mercedes dealer even though there were 2 others cl This is the 15th new vehicle I have acquired. I went out of my way at least 20 -30 miles to go this Mercedes dealer even though there were 2 others closer to where I live. The reason is the excellent sales consultant, Adam Davis. We leased our last new Mercedes with him and were so impressed we went back to him to lease our current new Mercedes. His product knowledge, clear explanations, follow up on phone calls and overall enthusiasm make the acquisition experience a real pleasure. More

Drove away with all that we wanted! So refreshing to deal with professionals that listened to what we wanted rather than ask 100 questions so they could 'sell us.' Straight forward and So refreshing to deal with professionals that listened to what we wanted rather than ask 100 questions so they could 'sell us.' Straight forward and direct from sales to financing. Ray walked us through some of the nuances of our engine and Marco our cars computer. Thanks to all More

Quick honest and professional Buying my car from Brain Shea at Mercedes Benz was a great experience, I contacted the dealer and requested to have the financing and car ready upon m Buying my car from Brain Shea at Mercedes Benz was a great experience, I contacted the dealer and requested to have the financing and car ready upon my arrival so the process would go quickly they were able to meet my expections and make the purchase very quick and simple. I typically go to the Mercedes near my home and I was truly impressed at the great level of customer service the Naples Mercedes provided. More

Professional, honest Did not hound me when I first came in. Showed me many models and a great test drive. Gave me the straight scoop on pricing. Did not hound me when I first came in. Showed me many models and a great test drive. Gave me the straight scoop on pricing. More

great people to work with The most friendly staff, even if they were not part of the transaction. Adam, Melissa, and Joe were such nice people to work with buying this car. The most friendly staff, even if they were not part of the transaction. Adam, Melissa, and Joe were such nice people to work with buying this car. More