Mercedes-Benz of Naples

Another outstanding acquisition experience This is the 15th new vehicle I have acquired. I went out of my way at least 20 -30 miles to go this Mercedes dealer even though there were 2 others cl This is the 15th new vehicle I have acquired. I went out of my way at least 20 -30 miles to go this Mercedes dealer even though there were 2 others closer to where I live. The reason is the excellent sales consultant, Adam Davis. We leased our last new Mercedes with him and were so impressed we went back to him to lease our current new Mercedes. His product knowledge, clear explanations, follow up on phone calls and overall enthusiasm make the acquisition experience a real pleasure. More

Drove away with all that we wanted! So refreshing to deal with professionals that listened to what we wanted rather than ask 100 questions so they could 'sell us.' Straight forward and So refreshing to deal with professionals that listened to what we wanted rather than ask 100 questions so they could 'sell us.' Straight forward and direct from sales to financing. Ray walked us through some of the nuances of our engine and Marco our cars computer. Thanks to all More

Quick honest and professional Buying my car from Brain Shea at Mercedes Benz was a great experience, I contacted the dealer and requested to have the financing and car ready upon m Buying my car from Brain Shea at Mercedes Benz was a great experience, I contacted the dealer and requested to have the financing and car ready upon my arrival so the process would go quickly they were able to meet my expections and make the purchase very quick and simple. I typically go to the Mercedes near my home and I was truly impressed at the great level of customer service the Naples Mercedes provided. More

Professional, honest Did not hound me when I first came in. Showed me many models and a great test drive. Gave me the straight scoop on pricing. Did not hound me when I first came in. Showed me many models and a great test drive. Gave me the straight scoop on pricing. More

great people to work with The most friendly staff, even if they were not part of the transaction. Adam, Melissa, and Joe were such nice people to work with buying this car. The most friendly staff, even if they were not part of the transaction. Adam, Melissa, and Joe were such nice people to work with buying this car. More

Consistently exceeds expectations! I just completed my second purchase from this dealership in the past 4 years. My salesperson both times was Joe (JP) Politi. He exemplifies customer s I just completed my second purchase from this dealership in the past 4 years. My salesperson both times was Joe (JP) Politi. He exemplifies customer service. He is patient, not pushy and politely continues to follow up periodically to ensure satisfaction with the car and service. He goes above and beyond to make sure all the cars festures are understood and helps set up features to meet my needs. When I bring my car in for service, the staff is always gracious and welcoming as well as efficient! I have become a loyal customer! Thank you... More

Excellent car purchasing experience This is the third used Mercedes which I have purchased from MB Naples in the last four years, and the first time I had the pleasure of working with Ad This is the third used Mercedes which I have purchased from MB Naples in the last four years, and the first time I had the pleasure of working with Adam Davis. I saw the car online and called the dealer from Miami; described my trade, negotiated pricing, agreed on delivery timing and when I arrived at the Naples dealer that weekend, all paperwork was complete and the car was exactly as advertised. Adam and Tom Neglio (finance) took personal interest in each step of the process to make it completely seamless. They were always attentive, in touch by email, phone and text message throughout the purchase and delivery process, and were available for follow-up as there were a couple of post-delivery items which needed to be completed after I picked up the car. I can't say enough about the professionalism of Adam and the team at MB Naples, who made this - my seventeenth Mercedes-Benz purchase in twenty-eight years (across three different dealers) the absolute best. I highly recommend them. More

Repair Car was picked up from my home, was serviced and was returned. There is nothing to complain. Service was taken longer than expected but it could not b Car was picked up from my home, was serviced and was returned. There is nothing to complain. Service was taken longer than expected but it could not be helped because parts were shipped from Germany. More

Mercedes-Benz of Naples Experience Mercedes-Benz of Naples offers a first class, professional and extremely pleasant customer service experience. As I live across the state, most of my Mercedes-Benz of Naples offers a first class, professional and extremely pleasant customer service experience. As I live across the state, most of my transactions were either by phone or email. I dealt with Adam Davis, for sales who went above and beyond to get me the car I wanted and Tom Neglio for financing. These gentlemen were able to answer any and all of the questions I may have had along the way and did so with enthusiasm and thorough knowledge of their product. When I went to pick up the vehicle, they were completely prepared and had paperwork already waiting for me. the car was perfect and had been waxed and ready for me to drive and enjoy. The process was smooth and enjoyable. If anyone out there is considering driving a Mercedes = GO TO NAPLES !! More

Adam was great to deal with on our journey! We were greeted warmly and shown in to see Adam who made us feel comfortable immediately. We highly recommend Mercedes of Naples and all the people We were greeted warmly and shown in to see Adam who made us feel comfortable immediately. We highly recommend Mercedes of Naples and all the people we came into contact with there. More