Mercedes-Benz of Naples

Thank you for fantastic customer service We had our 2013, 300 series Mercedes in to have brakes checked. Prior to leaving Cincinnati Ohio, we had the car serviced and were told brakes were g We had our 2013, 300 series Mercedes in to have brakes checked. Prior to leaving Cincinnati Ohio, we had the car serviced and were told brakes were getting near changing. After a very difficult drive to Florida my husband was concerned the brakes were not safe. Mr. Randall Hamme was our service advisor and was absolutely outstanding along with the excellent mechanics at Naples Mercedes! They were friendly, professional and delivered outstanding customer service! Thank you for top quality service of our Mercedes! We so appreciate Mr Randall Hamme ! Bonnie and Dan Sheedy More

Prompt Service Great Attention to Detail The sales team, Joe, Krebbs, was very helpful and informative. There was excellent follow through.. He was prompt in all meetings. Brock Linton cou The sales team, Joe, Krebbs, was very helpful and informative. There was excellent follow through.. He was prompt in all meetings. Brock Linton could not have been more patient and helpful in explaining all the new technology! All the new technology is over whelming, but he was most assuring! Joseph Jalbert was also very efficient and accommodating. More

Buying our new s63 was a wonderful experience. We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonst We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonstrating all features of the car during the sales process and after we completed the purchase. Her after sale follow up was excellent and appreciated. More

Courtesy and honest service Yes MB service is expensive , but this dealer does try to modify expensive. Jackie had them fix two tires NC Car was spotless when delivered Yes MB service is expensive , but this dealer does try to modify expensive. Jackie had them fix two tires NC Car was spotless when delivered More

Excellent Customer Service Randy Hamme was an exceptional service adviser. He went above and beyond to take care of our suspension issues and provide the scheduled service for o Randy Hamme was an exceptional service adviser. He went above and beyond to take care of our suspension issues and provide the scheduled service for our vehicle. More

Incredible Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very s Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very spotless. More

Best dealership to work with because of the people. Each individual I've selected below is top in their field, extremely knowledgeable about MB and the car industry in general. They each know my needs Each individual I've selected below is top in their field, extremely knowledgeable about MB and the car industry in general. They each know my needs and can anticipate what's required to delight me with a new car. In addition, they excel in customer service. I would not do business with any other sales people, Tom and Dean are by far the best in their industry. More

Exceptional service! We are Canadians, and we were well served, everyone was very helpful. The sprinter was well taken care of! Thank you to all the staff! Breakfeast We are Canadians, and we were well served, everyone was very helpful. The sprinter was well taken care of! Thank you to all the staff! Breakfeast was very good and appreciated! Pauline and Gilles From Quebec, Canada More