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Mercedes-Benz of Naples
Naples, FL
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,160 reviews
November 01, 2020
Chase is professional and knows the product.We have Chase is professional and knows the product. We have bought mercedes since 2008. Best experience this far. The dealership very nice and perso Chase is professional and knows the product. We have bought mercedes since 2008. Best experience this far. The dealership very nice and personable. Ask for Chase! More
by Timothyjblanton
Employees Worked With
Chase Toussaint
October 29, 2020
Ryan is very nice helpful. He made you feel very comfortable. He is the best. I Iove my car AMG 43 couple 😊😊😊. Thank you Ryan comfortable. He is the best. I Iove my car AMG 43 couple 😊😊😊. Thank you Ryan More
by mimosa1964
Employees Worked With
Ryan Eickelmann
October 27, 2020
5/5! Very satisfied customer! I entered the dealership not knowing much about Mercedes Benz to be honest. Dianelis was there by the door waiting to greet me. Not long after arriving she had answered all o not knowing much about Mercedes Benz to be honest. Dianelis was there by the door waiting to greet me. Not long after arriving she had answered all of my questions about the brand and certain cars in particular. I was impressed and decided to do a test drive. The car drove like a dream and Dianelis made the buying process easy and painless. I will DEFINITELY be coming to her at Mercedes-Benz of Naples the next time I want to upgrade my vehicle. More
by Andrew239
Employees Worked With
Dianelis Espin
October 23, 2020
Brian Shea at Mercedes Benz of Naples was very helpful and extremely professional. Great experience buying our new vehicle and I recommend him highly and believe he will give the same service to all his and extremely professional. Great experience buying our new vehicle and I recommend him highly and believe he will give the same service to all his customers. More
by broesler
Employees Worked With
Tom Neglio, Brian Shea
October 02, 2020
I purchased my 2017 E350 from Ms. Anne Margarite last December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband an December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband and I. More
by lyoumans
Employees Worked With
September 29, 2020
I have been purchasing MB's cars since 1984. Moved to Naples 2 yrs ago. Naples MB has met all the standards I have been accustomed to. Thanks Naples 2 yrs ago. Naples MB has met all the standards I have been accustomed to. Thanks More
by Capt. Bob
Employees Worked With
Other Employees :
John Chaffo & Tarquin Barnes, Brian Shea, Brock Linton, Jack Fitzgerald
August 25, 2020
We were looking at various cars/dealers in the area and decided to stop in at MB of Naples. Joe "JP" Politi met us at the door and welcomed us to the dealership. We stated what we were considering and JP decided to stop in at MB of Naples. Joe "JP" Politi met us at the door and welcomed us to the dealership. We stated what we were considering and JP showed us a few vehicles. We test drive an E300 and ultimately purchased it. JP and the manager (Jack) were without pressure, worked with us on the best deal and even got creative on a chipped paint problem on the wife's Porsche. By far, one of the best car purchase experiences I've had (I've purchased more than 14 cars). Highly recommend MB of Naples and JP; I assure you, you will be treated fairly, without sales pressure and respectful of your time. More
by Charlie
Employees Worked With
Joe "JP" Politi, Tom Neglio, Jack Fitzgerald
August 12, 2020
My wife and I moved to Naples, Fl one year ago. After 25 years of great experiences at Motor Werks of Barrington in Illinois it was real important for me to find my trusted Mercedes Benz Dealership in the N years of great experiences at Motor Werks of Barrington in Illinois it was real important for me to find my trusted Mercedes Benz Dealership in the Naples area. In short, through observations, asking general questions of each dealership and going through the car buying process I chose Mercedes Benz of Naples because all staff that I interacted with were all very genuine and very professional. In all, I’m very happy with their service department each time there my experiences were always excellent. The service staff, at Mercedes Benz of Naples are all polite, friendly, professional, and understands the customer comes first. Now, there is Shaun Warner. Shaun, definitely has always been there for me if I had questions concerns, or any issues with my Mercedes. Shaun always returned my calls and made sure my customer experience was a great one! Shaun, is genuine and Mercedes Benz of Naples Is very fortunate to have such as an asset like him. In summary, give Mercedes Benz of Naples a try you definitely will not be disappointed. More
by Dan.grkovich
Employees Worked With
Other Employees :
Tino, Sara, Shannah, Service Manager, and John Chaffo, , Tino Guerrero, Shannah Mallard
July 14, 2020
Excellent experience during challenging times! I had an excellent experience over the weekend trading in my beloved G wagon for a minty, CPO SLC. I worked with Joe "JP" Politi remotely at first to I had an excellent experience over the weekend trading in my beloved G wagon for a minty, CPO SLC. I worked with Joe "JP" Politi remotely at first to arrive at a fair deal for both of us. Joe knew precisely when to follow-up. When I was ready to visit the dealership to close the deal Joe ensured the transaction was smooth and efficient. He pulled together a top notch team with Ken Hooshmand leading the business/finance piece and Tarquin Barnes leading the product orientation/concierge. Thank you for an excellent experience! I'm delighted with my SLC and look forward to doing business with Joe and Mercedes Benz of Naples again. More
by Nury
Employees Worked With
Ken Hooshmand, Tarquin Barnes, Joe "JP" Politi
July 13, 2020
Courteous, no pressure professional. JP is great JP was great to work with. Very courteous to my wife and I and attentive of our time and what we were looking for. No pressure, ho hassle. I would JP was great to work with. Very courteous to my wife and I and attentive of our time and what we were looking for. No pressure, ho hassle. I would recommend anyone looking to purchase a Mercedes to go see JP in Naples, a very nice gentleman that made the process enjoyable. Thank you for your time and for working with us this weekend. More
by WorldChris
Employees Worked With
Joe "JP" Politi
