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Mercedes-Benz of Naples
Naples, FL
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,160 reviews
November 25, 2020
Very pleasant buying experience at Naples Mercedes. Melissa Cordeiro is a knowledgeable, professional salesperson who made our trade in and new car purchase go smoothly. Ken Hooshmand, the business ma Melissa Cordeiro is a knowledgeable, professional salesperson who made our trade in and new car purchase go smoothly. Ken Hooshmand, the business manager, was very flexible in handling our payment and paperwork. More
by Sam
Employees Worked With
Melissa Cordeiro
November 24, 2020
I think everyone I dealt with was very professional and knowledgeable.. I would highly recommend this dealership to anyone that asked were I purchased my GLE 350 knowledgeable.. I would highly recommend this dealership to anyone that asked were I purchased my GLE 350 More
by Benjamin Ostrander
Employees Worked With
Other Employees :
Tom Butz, Rich Grimes, Tom Neglio, Dianelis Espin
November 24, 2020
Adam was extremely knowledgeable on every aspect of the various vehicles I was interested in. He was very friendly and easy to work with. I would recommend him to anyone. various vehicles I was interested in. He was very friendly and easy to work with. I would recommend him to anyone. More
by Amoore
Employees Worked With
November 21, 2020
Jackie Dressman is absolutely amazing! Her customer service skills are on point. She went above and beyond helping me in the service department. Jackie knew I was in a rush to get to work and even help service skills are on point. She went above and beyond helping me in the service department. Jackie knew I was in a rush to get to work and even helped me move all my work supplies into the loner vehicle. Thank you Jackie you are a Gem! More
by jpardy07
Employees Worked With
Melissa Cordeiro, Shannah Mallard
November 18, 2020
Excellent sales staff & service. Dianelis & the MB Naples Team were a pleasure to work with and we seamlessly went from test drive to deal-closed in one visit. Professional, knowledgeable, & friendly - highl Team were a pleasure to work with and we seamlessly went from test drive to deal-closed in one visit. Professional, knowledgeable, & friendly - highly recommend this dealership. More
by Matt D
Employees Worked With
Dianelis Espin
November 11, 2020
MB of Naples service is top notch - had the c300 towed due to loos of power and left key in the box - Dan, called first thing next morning, soon thereafter had a diagnosis and estimate, fixing the problem due to loos of power and left key in the box - Dan, called first thing next morning, soon thereafter had a diagnosis and estimate, fixing the problem in less than 24 hours time. Waiting area - superb, would love pastries to be a nice addition to already fab coffee stand. More
by jacekkita
Employees Worked With
Daniel
November 05, 2020
I am reviewing the service department which comes to me through the person of Jaclyn Dressman. It’s truly a gracious service experience. Everything that should be done is done well and we get full explana through the person of Jaclyn Dressman. It’s truly a gracious service experience. Everything that should be done is done well and we get full explanations. I loved the texting experience. More
by Elaine627
Employees Worked With
November 04, 2020
Dianelis did an amazing job! Extremely communicative and knowledgeable. Made the whole deal a great experience for our family. I would recommend her to anyone knowledgeable. Made the whole deal a great experience for our family. I would recommend her to anyone More
by Maria C.
November 03, 2020
Melissa is a class act and an asset to your dealership. From the concierge to doing the paperwork everyone was excellent! Very clean restrooms and showroom! From the concierge to doing the paperwork everyone was excellent! Very clean restrooms and showroom! More
by linneylee
Employees Worked With
Josh, Tom Neglio, Melissa Cordeiro, Brock Linton, Shannah Mallard, Jack Fitzgerald
November 01, 2020
Excellent experience! Chase is great. He listened to my needs, made me feel important, and is kindest sales professional I have ever encountered. I will definitely be back to see him once the new stock has needs, made me feel important, and is kindest sales professional I have ever encountered. I will definitely be back to see him once the new stock has arrived. More
by PHammer
Employees Worked With
Chase Toussaint
