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Mercedes-Benz of Naples

Naples, FL

4.9
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,145 reviews

November 11, 2020

MB of Naples service is top notch - had the c300 towed due to loos of power and left key in the box - Dan, called first thing next morning, soon thereafter had a diagnosis and estimate, fixing the problem More

by jacekkita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 13, 2020 -

Mercedes-Benz of Naples responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Naples. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We're looking forward to your next visit with us. Take care!

November 05, 2020

I am reviewing the service department which comes to me through the person of Jaclyn Dressman. It’s truly a gracious service experience. Everything that should be done is done well and we get full explana More

by Elaine627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Dressman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Naples responded

Elaine, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2020

Dianelis did an amazing job! Extremely communicative and knowledgeable. Made the whole deal a great experience for our family. I would recommend her to anyone More

by Maria C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianelis Espin
Nov 08, 2020 -

Mercedes-Benz of Naples responded

Maria C., we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 03, 2020

Melissa is a class act and an asset to your dealership. From the concierge to doing the paperwork everyone was excellent! Very clean restrooms and showroom! More

by linneylee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Tom Neglio, Melissa Cordeiro, Brock Linton, Shannah Mallard, Jack Fitzgerald
Nov 11, 2020 -

Mercedes-Benz of Naples responded

Linney, thank you! We take our reviews seriously and are delighted to hear about your visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 01, 2020

Excellent experience! Chase is great. He listened to my needs, made me feel important, and is kindest sales professional I have ever encountered. I will definitely be back to see him once the new stock has More

by PHammer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Toussaint
Nov 11, 2020 -

Mercedes-Benz of Naples responded

Phammer, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2020

Chase is professional and knows the product.We have Chase is professional and knows the product. We have bought mercedes since 2008. Best experience this far. The dealership very nice and perso More

by Timothyjblanton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Toussaint
Nov 11, 2020 -

Mercedes-Benz of Naples responded

Timothy, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 29, 2020

Ryan is very nice helpful. He made you feel very comfortable. He is the best. I Iove my car AMG 43 couple 😊😊😊. Thank you Ryan More

by mimosa1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Eickelmann
Nov 07, 2020 -

Mercedes-Benz of Naples responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Ryan and the team at Mercedes-Benz of Naples. Thank you again for leaving us this response!

October 27, 2020

5/5! Very satisfied customer! I entered the dealership not knowing much about Mercedes Benz to be honest. Dianelis was there by the door waiting to greet me. Not long after arriving she had answered all o More

by Andrew239
Recommend Dealer
Yes
Employees Worked With
Dianelis Espin
Nov 07, 2020 -

Mercedes-Benz of Naples responded

Hi Andrew. We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2020

Brian Shea at Mercedes Benz of Naples was very helpful and extremely professional. Great experience buying our new vehicle and I recommend him highly and believe he will give the same service to all his More

by broesler
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Brian Shea
Nov 07, 2020 -

Mercedes-Benz of Naples responded

Broesler, we're glad to hear our staff took such great care of you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 02, 2020

I purchased my 2017 E350 from Ms. Anne Margarite last December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband an More

by lyoumans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Margaret Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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