Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naples
Naples, FL
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,160 reviews
December 09, 2020
In our 70+ years of dealing with auto salesmen we must say that Adam was the MOST knowledgeable and genuine of any we have dealt with. He is a delight to spend time with, appears to love his job, which is say that Adam was the MOST knowledgeable and genuine of any we have dealt with. He is a delight to spend time with, appears to love his job, which is a plus for any company, and knows his product. Our experience was professional and first rate. He answered every question and cares about the customer's needs. His expertise and experience is great asset to your sales team. Terry and Beth Burkhardt, Marco Island More
by iabb
Employees Worked With
December 09, 2020
Dealing with your staff was a pleasure. I have known Mike Brin when he worked at BMW and he impressed me there with his directness! Ken in Finance, Scott and Andrian were very helpful - a special thanks to Brin when he worked at BMW and he impressed me there with his directness! Ken in Finance, Scott and Andrian were very helpful - a special thanks to Andrian Vilshanestskyy for his patience explaining all those endless buttons:). What I liked the most about your sales staff was the fact they kept the selling-BS to a minimum!! More
by ingemyers1724
December 06, 2020
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Dianelis was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. Excel The process was stress free and pleasant. Dianelis was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. Excellent service. More
by Pereznegrony
Employees Worked With
Dianelis Espin
December 05, 2020
I greatly enjoyed working with Adam. I ordered a 2021 GLC in June and he kept me informed every step of the way. He was excellent. GLC in June and he kept me informed every step of the way. He was excellent. More
by labrido
December 03, 2020
Adam Davis is Awesome! Outstanding professionalism and more knowledgeable than most. At this point more importantly I consider him as a friend. Who can say that about their automobile purchase? My first c more knowledgeable than most. At this point more importantly I consider him as a friend. Who can say that about their automobile purchase? My first choice and only one when shopping for a Mercedes. More
by tdogyou
Employees Worked With
December 03, 2020
I purchased GLC SUV from Mercedes Benz of Naples in October 2020 and had a wonderful experience! I worked with Adam Davis and he did an excellent job, he explained the vehicle in detail, so I would get October 2020 and had a wonderful experience! I worked with Adam Davis and he did an excellent job, he explained the vehicle in detail, so I would get the SUV I wanted! He made the whole buying process very smooth and was a pleasure to work with. I would highly recommend Adam. More
by dcompton
December 02, 2020
Tino Guerrero has been our service representative since we purchase a pre-certified 2014 C250 Coupe from Mercedes Naples in 2016. He has gone out of his way to always provide excellent service. We live 9 we purchase a pre-certified 2014 C250 Coupe from Mercedes Naples in 2016. He has gone out of his way to always provide excellent service. We live 98 miles from the dealership, he always gets us in and out expeditiously. He explains what needs to be done if more than normal service is required. His personable but professional demeanour is matched everyone encountered at the facility. We would not hesitate to recommend this dealership to anyone in the market for a Mercedes. More
by airbeebo
Employees Worked With
Tino Guerrero
December 01, 2020
I purchased aa 2021 E450 Cabriolet from Mercedes Benz of Naples in October, 2020 and had a great experience! I worked with Adam Davis and he did a great job. He made the whole buying process very smooth a Naples in October, 2020 and had a great experience! I worked with Adam Davis and he did a great job. He made the whole buying process very smooth and was a pleasure to work with. He knows his product and did a great job of sharing that with me. I would highly recommend Adam and will definitely work him on my next purchase. More
by rogerh
November 25, 2020
Mercedes service in Naples is great. Ready for me on time, loaner ready and car ready when promised. The same people are there every time to help. time, loaner ready and car ready when promised. The same people are there every time to help. More
by chcarswell
Employees Worked With
