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Mercedes-Benz of Naples
Naples, FL
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,160 reviews
January 27, 2021
neglected to communicate about tire rotation when they changed the brakes and made "a favor" for me to come back & get it done and it took forever!! changed the brakes and made "a favor" for me to come back & get it done and it took forever!! More
by mstrasmore
Employees Worked With
John in service
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
by Dr. Joe
January 26, 2021
Fantastic in every way, from the time my car was dropped off to pick up! I was additionally pleased because my car was ready 3 hours sooner than I expected. off to pick up! I was additionally pleased because my car was ready 3 hours sooner than I expected. More
by Philip
Employees Worked With
January 26, 2021
This is my second new MB from this dealer. The service, handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the handling, courtesy, free wash jobs were all perfect. NOW, with this new one they have improved. The remodeled deanship is beautiful, comfortable, the staff even better and the service was outstanding. When I returned my loaner to pick up my 1 year old vehicle it looked as good if not better than new. All with a smile and a Thank You. More
by daveboesche
Employees Worked With
Other Employees :
Tom Butz, Rich Grimes, Tom Neglio, Tino Guerrero, Shannah Mallard, Dianelis Espin
January 26, 2021
Stephen Fischer, my salesperson, was excellent. I knew which car I wanted and he was no nonsense; pointed out what I needed to know, answered any questions I had very professionally and respected my time. which car I wanted and he was no nonsense; pointed out what I needed to know, answered any questions I had very professionally and respected my time. While also being very personable and friendly. His customer service was excellent! More
by Martha384
Employees Worked With
Stephen Fischer
January 26, 2021
This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always goes above and beyond in meeting my needs, helped me in getting my service scheduled. Kudos to both Scott and Jackie. More
by JPM56
January 26, 2021
Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More
by mimikekem8332
January 25, 2021
Jackie Dressman is a phenomenal service person!!Always Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay Jackie Dressman is a phenomenal service person!! Always makes sure we are taken care of in every way.. need more like her!! She is the reason we stay with Mercedes Deb & Pat More
by Deb
Employees Worked With
January 25, 2021
Everyone there was awesome! Melissa was our sales person and very good with answering questions and follow up communication. Another male sales person, didn’t get the name, took the time to chat and energet and very good with answering questions and follow up communication. Another male sales person, didn’t get the name, took the time to chat and energetically promote the car (when we came to pick it up)while we waited for Melissa. His wife recently purchased a red car. More
by Kayhackettbuckeye
Employees Worked With
Daniel in service, Josh who helped explain the car, Tom Neglio, Melissa Cordeiro
January 18, 2021
Dianeils was just wonderful to work with. Professional and knowledgeable. She’s an excellent listener and 40 mins later we executed our deal! I hate the 3 hours at a dealer with a lower price point car! and knowledgeable. She’s an excellent listener and 40 mins later we executed our deal! I hate the 3 hours at a dealer with a lower price point car! I sure hope you know she’s an asset More
by MARIEOMARA
Employees Worked With
Other Employees :
Ken in Fiancé a real gem So nice!, Rich Grimes, Dianelis Espin
