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Mercedes-Benz of Naples
Naples, FL
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,160 reviews
February 08, 2021
very pleased with level of service. Due to part difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. More
by dcorley
February 02, 2021
I'm not a big fan of the car purchase experience, however Steve Fischer did everything in his power to make the experience as painless as possible. Will definitely recommend! Steve Fischer did everything in his power to make the experience as painless as possible. Will definitely recommend! More
by klvaught
Employees Worked With
Steve Fischer
February 01, 2021
We were looking to buy a used GLE 350 but the inventory was low due to demand. All salesmen were busy in used department but they sent over Nick from new sales. He was a pleasure to deal with and we ended was low due to demand. All salesmen were busy in used department but they sent over Nick from new sales. He was a pleasure to deal with and we ended up leasing a new GLE. He even found the color we wanted as it was on a truck on it's way to dealership. Love my new 350! Had a 320 CDI for 7 years. More
by coop1tom
Employees Worked With
Adrian that did my vehicle walk through was great and very patient with me>, Nick Magan, Shannah Mallard
February 01, 2021
They were very friendly and conscientious. They did their job very well with great attention to detail. They explained the service to my satisfaction and understanding. job very well with great attention to detail. They explained the service to my satisfaction and understanding. More
by dmurello
Employees Worked With
Tony Pinho
February 01, 2021
Randy, in service, consistently provides excellent service and keeps me up to date with everything that’s going on. I have recommended him to others service and keeps me up to date with everything that’s going on. I have recommended him to others More
by captlarbo
Employees Worked With
Randy
January 30, 2021
Very Friendly and knowledgeable buy process was straight and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their pur and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their purchase but I guess not everybody follows up. More
by esdrasmedina59
Employees Worked With
Brian Shea
January 29, 2021
I am a seasonal resident, and brought my 2020 GLC in for it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. More
by jbrose57
Employees Worked With
John Chafo
January 29, 2021
10,000 mile service performed...but failed to rotate the tires. John always has been and is a great service representative but hard to ignore this oversite. tires. John always has been and is a great service representative but hard to ignore this oversite. More
by donjocade
January 28, 2021
Shannon was terrific!Workmanship was amazing!First Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class profess Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! More
by bjb
Employees Worked With
Shannon
