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Mercedes-Benz of Naples
Naples, FL
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,145 reviews
January 30, 2021
Very Friendly and knowledgeable buy process was straight and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their pur and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their purchase but I guess not everybody follows up. More
by esdrasmedina59
Employees Worked With
Brian Shea
January 29, 2021
I am a seasonal resident, and brought my 2020 GLC in for it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. More
by jbrose57
Employees Worked With
John Chafo
January 29, 2021
10,000 mile service performed...but failed to rotate the tires. John always has been and is a great service representative but hard to ignore this oversite. tires. John always has been and is a great service representative but hard to ignore this oversite. More
by donjocade
January 28, 2021
Shannon was terrific!Workmanship was amazing!First Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class profess Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! First class professional place. Shannon was terrific! Workmanship was amazing! More
by bjb
Employees Worked With
Shannon
January 27, 2021
neglected to communicate about tire rotation when they changed the brakes and made "a favor" for me to come back & get it done and it took forever!! changed the brakes and made "a favor" for me to come back & get it done and it took forever!! More
by mstrasmore
Employees Worked With
John in service
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
by Dr. Joe
January 26, 2021
Stephen Fischer, my salesperson, was excellent. I knew which car I wanted and he was no nonsense; pointed out what I needed to know, answered any questions I had very professionally and respected my time. which car I wanted and he was no nonsense; pointed out what I needed to know, answered any questions I had very professionally and respected my time. While also being very personable and friendly. His customer service was excellent! More
by Martha384
Employees Worked With
Stephen Fischer
January 26, 2021
This was my first service with my 2020 AMG GT63. Jackie was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always g was very knowledgeable about the car and it’s service requirements. Jackie did a great job! Scott Vermillion, Concierge Product Manager, who always goes above and beyond in meeting my needs, helped me in getting my service scheduled. Kudos to both Scott and Jackie. More
by JPM56
January 26, 2021
Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More
by mimikekem8332
