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Mercedes-Benz of Naples

Naples, FL

4.9
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,145 reviews

February 13, 2021

We were looking for a used E class convertible and wanted to buy from a MB dealership. The dealership is centrally located, in 3 very well designed, modern buildings, easy to access with a large inventory o More

by Laird McAllan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Shea
Feb 16, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Naples! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2021

We stopped into your dealership in search of leasing car. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. More

by Lorrainehopes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Margaret Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrian Vilshanetskyy, Tom Neglio, Shannah Mallard
Feb 13, 2021 -

Mercedes-Benz of Naples responded

Hello, we're happy to hear you had such a pleasant experience with our team! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 11, 2021

Shannon at Naples premium body shop was a pleasure to work with. I was kept informed on the progress of my repairs. She worked diligently to find the best, safest and most cost efficient ways to complet More

by Mjd3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Naples premium.
Feb 13, 2021 -

Mercedes-Benz of Naples responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Shannon. Have a great day!

February 11, 2021

Brian Shea made the whole car buying experience professional and pleasant. He was very helpful giving us options and finding the car we were interested in. More

by Liam
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neglio, Brian Shea
Feb 13, 2021 -

Mercedes-Benz of Naples responded

Liam, thank you for your positive review. We're glad to hear that you found Brian here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

February 09, 2021

John Chaffo was great to work with. He understood what John Chaffo was great to work with. He understood what we needed to get done with our car. We were very pleased with the result. More

by nimaoka51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chaffo
Feb 10, 2021 -

Mercedes-Benz of Naples responded

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Mercedes-Benz of Naples!

February 08, 2021

very pleased with level of service. Due to part difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. More

by dcorley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Baffa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cordeiro
Feb 10, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2021

I'm not a big fan of the car purchase experience, however Steve Fischer did everything in his power to make the experience as painless as possible. Will definitely recommend! More

by klvaught
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
Feb 05, 2021 -

Mercedes-Benz of Naples responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Steve. Have a great day!

February 01, 2021

They were very friendly and conscientious. They did their job very well with great attention to detail. They explained the service to my satisfaction and understanding. More

by dmurello
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Pinho
Feb 02, 2021 -

Mercedes-Benz of Naples responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2021

We were looking to buy a used GLE 350 but the inventory was low due to demand. All salesmen were busy in used department but they sent over Nick from new sales. He was a pleasure to deal with and we ended More

by coop1tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian that did my vehicle walk through was great and very patient with me>, Nick Magan, Shannah Mallard
Feb 02, 2021 -

Mercedes-Benz of Naples responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2021

Randy, in service, consistently provides excellent service and keeps me up to date with everything that’s going on. I have recommended him to others More

by captlarbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Feb 02, 2021 -

Mercedes-Benz of Naples responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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