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Mercedes-Benz of Naples

Naples, FL

4.9
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,145 reviews

October 08, 2021

A very nice experience buying a car during a difficult time. Thank you so much. More

by Jkkeefe46
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mercedes-Benz of Naples responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Naples.

October 07, 2021

Adam Davis is Very knowledgeable about the vehicles he sells and inventory available. He is professional and courteous. He listens and answers all my questions. Adam is a pleasure to More

by dmccarty3639
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 05, 2021

Mike Brin was great and professional.Scott Vermillon was very helpful and knows his his stuff and David.Wachs made the deal as usual More

by SUMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wachs
Oct 07, 2021 -

Mercedes-Benz of Naples responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We look forward to your next visit! Take care!

September 04, 2021

Joe Politi is a true representative of what customer service should look like. He was very respectful of our wants and needs for a new car. He continually asked what and/or how he could help us. He wa More

by d.snyder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe "JP" Politi
Sep 08, 2021 -

Mercedes-Benz of Naples responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 21, 2021

Adam is a rock star. Very smart and personable. Not only knows al Mercedes products inside and out, but knows all luxury competitors vehicles as well and is will to share his knowledge honestly with his cus More

by Jleonard1029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis.
Aug 24, 2021 -

Mercedes-Benz of Naples responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Naples!

August 17, 2021

Ryan Eickelmann was excellent dealing with when we leased our 2021 Mercedes GLE 350 SUV. We liked the dealership. He delivered the car to our house. Kaushik & Surma Daphtary More

by kosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Shannah Mallard, Ryan Eickelmann
Aug 18, 2021 -

Mercedes-Benz of Naples responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2021

Absolutely everyone there is professional but personable. This is our second Mercedes from them. We live 100 miles away yet use their service department for all our needs. Tino Guerrero was our service re More

by airbeebo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neglio, Rob Seeds, Shannah Mallard
Aug 18, 2021 -

Mercedes-Benz of Naples responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2021

Adam Davis was a pleasure to deal with as a Mercedes representative. Except for very long lead time to receive our desired car we would have bought a car from. He was very knowledgeable and understood w More

by Gary in Naples
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Mercedes-Benz of Naples responded

Hello Gary, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Adam will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 11, 2021

Worst customer service I have ever recieved was treated like a second class citizen spoke with them for three days about a lease deal that was advertised on there web page. When I got there and he saw my w More

by Jerrymaestas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Brin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other, Tom Butz
August 05, 2021

It took over 5 week to get the title and paperwork correct ????? More

by Jeffbx4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Magan
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