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Mercedes-Benz of Naples
Naples, FL
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,145 reviews
March 12, 2013
My wife and I purchased our third Mercedes from Mercedes of Naples. Kudos go to David Wachs, Sales Manager, Partner. David oversees and delivers the ‘best car buying experience’ ever. Entire staff is ext of Naples. Kudos go to David Wachs, Sales Manager, Partner. David oversees and delivers the ‘best car buying experience’ ever. Entire staff is extremely professional. Ask for Stephen Geller. His sales interaction was good-natured, considerate of our desires, and the initial price point he offered was acceptable, which eliminated any need for subsequent negotiation. More
by jedwinclark
Employees Worked With
Stephen Geller, Stephen Geller
March 12, 2013
I came in for for an issue with my 2013 SL. They tried to troubleshoot my problem but could not get it to reoccur. No code was in the "brain"! troubleshoot my problem but could not get it to reoccur. No code was in the "brain"! More
by eknorr
Employees Worked With
Chuck Searles, Chuck Searles
March 10, 2013
Sunday evening while backing from a parking space the front bumper of my car caught on the concrete wheel stop and was half pulled off. I was devastated since I take very good care of my cars. Bright a front bumper of my car caught on the concrete wheel stop and was half pulled off. I was devastated since I take very good care of my cars. Bright and early Monday morning (after a sleepless night worrying about my car) I drove over to the body shop. Scott Grothe greeted me and assured me that "It happens all the time. We can easily re-attach the bumper." I felt greatly relieved. He was able to schedule the work for the next day - Tuesday. And the cost to do the work was far less than I had expected. After the work had been performed I couldn't even tell that the bumper had been pulled off. Excellent work. Promptly done. At a reasonable price. All with friendly service. A winning combination. More
by Eisert14
Employees Worked With
Scott Grothe
March 09, 2013
Geoff is an outstanding service representative for us, he always gets the job done and is wonderful. He is so polite and bends over backwards to please us and make us feel comfortable, every dealership shou always gets the job done and is wonderful. He is so polite and bends over backwards to please us and make us feel comfortable, every dealership should have someone like Geoff. He is so knowledgeable regarding the car. More
by sesbeau
Employees Worked With
Geoffrey Keliog
March 05, 2013
Phone call to make the service apt was quick,easy and convienent to my schedule. Transportation was discussed and arranged at the time of the apointment. Everything was a pleasant experience. convienent to my schedule. Transportation was discussed and arranged at the time of the apointment. Everything was a pleasant experience. More
by Mercedesthomas
Employees Worked With
jeff, Geoff Kaleal
March 04, 2013
The best service I have EVER received at a dealership. Prompt,Efficient,Polite,Great loaner car,Fair price,car was washed and the interior was cleaned. Prompt,Efficient,Polite,Great loaner car,Fair price,car was washed and the interior was cleaned. More
by rogera1
Employees Worked With
Jeff, Geoff Kaleal
March 02, 2013
I am canadian resident who spend winter in Naples....I had a battery and a suspension problem.... My car was covered by Mercedez warranty..I have been greatly satisfied with service...courtesy car... had a battery and a suspension problem.... My car was covered by Mercedez warranty..I have been greatly satisfied with service...courtesy car... and I appreciate...Thank you... More
by beaudet
Employees Worked With
Michael A. Cabrera
February 23, 2013
Jackie always goes out of her way to help me! I always enjoy dealing with her. she makes certain that my service is completed in a timely manor. enjoy dealing with her. she makes certain that my service is completed in a timely manor. More
by joanjanssen
February 21, 2013
Adam met uis when we arrived at the dealership and made us feel comfortable with Mercedes of Naples. We had looked at cars in Mercedes of Ft Myers but just didn't like the pushy "vibe" from the sales perso us feel comfortable with Mercedes of Naples. We had looked at cars in Mercedes of Ft Myers but just didn't like the pushy "vibe" from the sales person there. After several hours with Adam, we ordered a new ML-350. It was delivered a few days ago, and Adam has been extraordinarily patient with us, showing us how everything worked in our new car. He makes himself available, not just during normal business hours, but just about any time by his cell phone. We'll now start having our service performed in Naples rather than Ft Myers. More
by rlorraine
