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Mercedes-Benz of Naples

Naples, FL

4.9
1,145 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,145 reviews

May 13, 2022

Adam Davis was wonderful to deal with. He goes above and beyond and goes out of his way to help. Will reach out to him again in the future. More

by pbhubert22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 27, 2022

isn't one of the reasons you buy a Mercedes is for the complimentary car washes?? Mercedes-Benz of Naples doesn't do complimentary car washes anymore. CHEAP... More

by Brisky
Customer Service
Recommend Dealer
No
Employees Worked With
Corey Bernardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Grimes, Dean Smith
Apr 29, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (239) 227-2622 to share more details about your visit so we can make things right.

April 15, 2022

We tried to work a deal but they just would not negotiate the right price for my trade. I was willing to pay their price but unfortunately they were not willing to pay my price. More

by donaldsavill1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
Apr 17, 2022 -

Mercedes-Benz of Naples responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (239) 227-2622 and we will do our best to make this better.

Apr 17, 2022 -

donaldsavill1 responded

Guys I went to your website and checked the availability for the car and it showed it still was so I filled in my information. Thank You.

April 08, 2022

Adam was so pleasant, knowledgeable and a true pleasure to work with. Timing for the purchase of a. new car was not good for us now, but we will definitely be back to purchase a car from Adam. Great experi More

by Jbruno1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Naples responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 15, 2022

I purchased a Mercedes-Benz on March 10, 2022 and was extremely impressed with Brian Shea and the rest of the team. It's nice to experience a true professional salesman; extremely well dressed, excellen More

by bradh45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Neglio, Brian Shea
Mar 17, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2022

Thank you to Adam Davis. Fantastic to deal with from day one. Extremely knowledgeable about the Make, Model and History of the particular CPO AMG GT 63 S I just purchased w More

by bbaumstark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Mercedes-Benz of Naples responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 02, 2022

Leased & purchased a Mercedes here. One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car w More

by Brisky
Recommend Dealer
No
Employees Worked With
Ann Margaret Ross
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Worked with Adam Davis and he really is exceptional top notch. He is so personal and very informative. I will definitely come to him in future for car ventures!! More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Mercedes-Benz of Naples responded

Hi Tammy, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you, and have a fantastic day!

February 14, 2022

We dealt with Adam and Michael in sales. They were both very knowledgeable and we felt as though we could trust them. More

by Azegarek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 06, 2022

Adam was the best sales representative I’ve ever worked with. He is extremely knowledgeable and spend a lot of time with me making sure I had all the information I would need to make a decision. And Adam More

by Richonthehudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mercedes-Benz of Naples responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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