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Mercedes-Benz of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
1,160 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,160 reviews

December 08, 2022

Kevin was accessible, helpful and accommodated my schedule. The finished product was great! Very pleased. More

by kimadigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Stelzer
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Dec 09, 2022 -

Mercedes-Benz of Naples responded

Hi Kimadigan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 03, 2022

Our buying experience at Naples Mercedies Benz was fantastic, in a large part having Adam Davis as our consultant. Adam was very knowledgeable and has continued to be there after the sale taking phone More

by gfahringer
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Koerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Mercedes-Benz of Naples responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Mercedes-Benz of Naples we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

December 01, 2022

The sales experience with Adam was great and he has been very helpful post sale in helping me deal with some service issues. More

by kerickson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2022

When it comes to Mercedes, Adam knows everything there is to know about each car. I even came in with my kids and he made sure my kids didn't feel left out. He was very patient and extremely helpful. More

by karinacolon726
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 19, 2022

Adam Davis is exceptional! Stellar customer service experience by Adam!! Car was immaculate when I went to pick it up from the dealer!! Thank you!!! More

by nga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Mercedes-Benz of Naples responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 18, 2022

Despite several obstacles beyond control (limited new car inventory, a major Hurricane Ian, and being located more than 200 miles away in Key West) this dealership defied the obstacles and was exceptionally More

by SKW33040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Naples responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 01, 2022

Brian and his sales partner, Brock we're knowledgeable,and low pressure. They allowed me ample time to go over this beautiful car at my leasure. And open, kick, and sniff every inch until I More

by mmikolaizyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Shea, Brock Linton
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Nov 01, 2022 -

mmikolaizyk responded

This rating was from me.

October 17, 2022

This is the 2nd time I've had repairs made here and couldn't be more pleased with the whole process! Kevin was great. (except the price) More

by beachfelix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin St elzer
Report | Print
Oct 20, 2022 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 16, 2022

I inquired about a couple of cars but they were sold. Was told they would look for another. More

by donaldsavill1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
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Oct 20, 2022 -

Mercedes-Benz of Naples responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Oct 20, 2022 -

donaldsavill1 responded

Thank you

October 13, 2022

Mike was amazing to work with. He's charming and knowledgeable. I would recommend him to anyone looking to buy a Mercedes-Benz in Naples. Thank you Mike and Mercedes-Benz of Naples More

by Todd M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Mercedes-Benz of Naples responded

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! If you have any further questions, please give us a call. We're always happy to help!

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