Mercedes-Benz of Naples

Without a doubt, this has been the best new car buying experience I have ever had. Adam Davis and his team worked flawlessly to deliver my new car. Adam never pressured me at all. We had a long discussion experience I have ever had. Adam Davis and his team worked flawlessly to deliver my new car. Adam never pressured me at all. We had a long discussion about options, some of them he recommended and others he didn’t. When I have purchased previous new cars, there was always pressures to upsell me. That was not the case with Adam. During this process he handed me over to Alex Howard, who took about an hour to establish communication between my new car and my iPhone, and demonstrated the various features of the new car. Adam called me five days after the purchase, wanting to know if I needed more instruction from Alex. The finance person, Joe Irpino, was very much like Adam. He presented upsell options and explained them, letting me make the choice. There was no pressure, just information. I chose one out of about 10 options. Adam and his team not only put my old license plate on the new car, got me official Florida registration and put it in my glove box, got my new insurance cards and put them in the glove box. I have purchased new cars in California (worst state in the US to purchase a car), Nevada, Washington, and Florida. This was a very service oriented purchase. I have been going to Mercedes-Benz Of Naples since 2019 to service my other cars. Tony Pinho has been my service advisor since that time and treated me very well. I highly recommend purchasing a car from Adam Davis at Mercedes-Benz Of Naples. More

Adam is completely dedicated to your satisfaction before, during and (maybe most importantly) after the sale. He responds quickly and effectively to any and all issues. during and (maybe most importantly) after the sale. He responds quickly and effectively to any and all issues. More

I have been purchasing and servicing my Mercedes vehicles with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on cu with this dealership for nearly 20 years. The sales and service team has always done a great job. However, the new ownership has raised the bar on customer service. Adam has been a pleasure to work with. He is personable and fully understands what customer service is all about. I am impressed with his quick response, attention to detail and follow up. More

Randal,is extremely consistent over the years with detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service rec detailed communication , always courteous,understanding ,provides value to the process and care to customers. Total satisfaction with the service received each time. Would recommend him any time. Congratulations ! More

Joe was amazing, so helpful and came from naples yo meet me on Bonita Springs me on Bonita Springs More

Joe was fantastic and made finding the perfect car very easy. Jake in finance was also wonderful and made the process very easy. easy. Jake in finance was also wonderful and made the process very easy. More

Great service Joe was a awesome salesguy thank you for the great deal on the gls63 the great deal on the gls63 More

Clean - Courteous people at front desk - nice people in the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help wi the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help with car questions. More

Adam was a great help throughout the process, great costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the car. I highly recommend this dealer. More

Adam was a great help through by buying process and following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. More