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Mercedes-Benz of Naples
Naples, FL
1,154 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,154 reviews
March 27, 2025
This place is horrible! The receptionist with the red hair was rude! Didn't say hi or even offer a beverage. And none of the sales people were available! I waited more than The receptionist with the red hair was rude! Didn't say hi or even offer a beverage. And none of the sales people were available! I waited more than 30 minutes walking around I asked 2 sales people for help Joe & Kenny and no help! They just said someone would be with me soon, I ended up leaving, would not recommend this dealership! Very unprofessional! There are other places you can get a Mercedes without being treated poorly! Save yourself the time guys! More
by Maria Jose
March 25, 2025
Adam was a great help throughout the process, great costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the costumer service, very friendly and make me feel comfortable. The dealer has great service. The technology trainer did a great job training me on the car. I highly recommend this dealer. More
by Naji
Employees Worked With
March 25, 2025
Clean - Courteous people at front desk - nice people in the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help wi the Service Area with water available. My Salesman Adam Davis is the best - always helpful for the entire Lease time. I always know he will help with car questions. More
by JaniceL126
Employees Worked With
March 15, 2025
Adam was a great help through by buying process and following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. following up on the payoff off of the car I traded in. Would highly recommended him and this dealership. More
by joe
Employees Worked With
March 12, 2025
Very good dealer, clean and neat, I always have good experience there, both sales team and service team are awesome! experience there, both sales team and service team are awesome! More
by Momo Wang
Employees Worked With
March 10, 2025
Third car we have bought from Adam. Always a pleasure. Found the car we wanted very quickly. Always a pleasure. Found the car we wanted very quickly. More
by mikem664
March 08, 2025
Enjoyed working with Adam Davis on my new Mercedes AMG GT 43. A great experience. 43. A great experience. More
by bwaylen
Employees Worked With
March 05, 2025
Adam is the only salesman I will purchase from. This is #3 first one we purchased was 2015. This is #3 first one we purchased was 2015. More
by Nancy
March 03, 2025
Second purchase with Adam, who listened to what I was looking for (especially the width of the car to fit in the garage), and he delivered. I love my new car looking for (especially the width of the car to fit in the garage), and he delivered. I love my new car More
by Bgmills515
Employees Worked With
Other Employees :
Daiana very helpful, as well, and followed up via email
February 07, 2025
Ann Margaret was absolutely divine to work with. She got the exact car I was looking for at the Price point I was looking for. She was quick & efficient and I was driving off the lot the next day wi She got the exact car I was looking for at the Price point I was looking for. She was quick & efficient and I was driving off the lot the next day with my Beautiful new car!!! I highly recommend her…The BEST!!! More
by Melissanicoletta
Employees Worked With
