Mercedes-Benz of Naperville - Service Center

Efficient and professional. New customer, so my buying and 1st service experience have been very positive. New customer, so my buying and 1st service experience have been very positive. More

Honest and upfront no surprise add on. always have service done at MB Naperville last 20 years. always have service done at MB Naperville last 20 years. More

I travel from Bloomington to get my cars serviced at this dealership because I trust their diagnosis and know that they have state of the art equipment to insure that repairs are performed correctly and this dealership because I trust their diagnosis and know that they have state of the art equipment to insure that repairs are performed correctly and thoroughly. More

Richard is one of the best service managers in the industry and a reason to buy a car at this dealership. industry and a reason to buy a car at this dealership. More

As usual, my service representative was fantastic. He kept me informed throughout the process and was always extremely timely with his responses and calls. Once at the service center, the work was p He kept me informed throughout the process and was always extremely timely with his responses and calls. Once at the service center, the work was performed in a very reasonable amount of time and I was on my way satisfied with the overall experience once again. More

Nice people but service is questionable every time I go regaining my tire service work. regaining my tire service work. More

Excellent service. Frank took care of everything and provided updates on the car. Once again excellent service. Frank took care of everything and provided updates on the car. Once again excellent service. More

I always work with Kevin Vosburgh my trusted service advisor at Mercedes of Naperville. His professionalism and knowledge are impressive and appreciated. I value the personal relationship we have devel advisor at Mercedes of Naperville. His professionalism and knowledge are impressive and appreciated. I value the personal relationship we have developed over many years. Beyond that the service work is always performed very well. Great dealer and great service. More

Simple Online Scheduling and the service department took care of my requested repairs in a very reasonable amount of time ! care of my requested repairs in a very reasonable amount of time ! More

Customer Care Mgr was friendly, professional and thorough. I was informed of status and any additional work needed every step of the way. The only disappointment was that the car was not washed on thorough. I was informed of status and any additional work needed every step of the way. The only disappointment was that the car was not washed on pick up after having it for several days. I brought the car in just cleaned, I would have expected the same on pick up. More