Mercedes-Benz of Naperville - Service Center

Incredible Service department - Very helpful & professional. I will return again and again. Adam was hands on with me and my car. He was very helpful. professional. I will return again and again. Adam was hands on with me and my car. He was very helpful. More

Great dealership kept informed of Progress made on car car clean when returned loaner was good and I would return to the dealership for my maintenance everything was done right and I was very pleased ever car clean when returned loaner was good and I would return to the dealership for my maintenance everything was done right and I was very pleased everything was done as expected thanks for being courteous and giving me a good loaner car which was clean More

On time, informative, and professional. Could not have asked for a better experience, and will definitely use them in the future! Could not have asked for a better experience, and will definitely use them in the future! More

Courteous, considerate, timely, knowledgeable, Wonderful service department. Clean, well maintained facility. Thank you for a job well done service department. Clean, well maintained facility. Thank you for a job well done More

Kevin is hands down the best service representative any customer could have the pleasure of working with. He is a true asset to MB. customer could have the pleasure of working with. He is a true asset to MB. More

Courteous, as always with Merceds Benz. Even without an appointment service was exemplary. Our GLK👍 Even without an appointment service was exemplary. Our GLK👍 More

My service coordinator, Frank Amanti, is the reason I keep going back to Mercedes Naperville. The best customer service! keep going back to Mercedes Naperville. The best customer service! More

They are always professional, courteous and are willing to go above and beyond with excellent customer service. to go above and beyond with excellent customer service. More

Basic customer service compared to what I am used to with Autohaus in Northbrook and Mercedes-Benz of Elmbrook. Autohaus in Northbrook and Mercedes-Benz of Elmbrook. More

Nick S is a great rep and kept me informed. He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership w He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership will also store the tires over the season. Great to work with! More