Mercedes-Benz of Naperville - Service Center

Adam was great ! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! More

Autonation sent me a awesome $109. 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for the great deal will definitely be back in future! More

When I arrived no one came out to help me even though 3 people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. Aft people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. After 10 minutes I still was not helped, so I went back to the service desk and Donte helped me. He did a great job. More

Prompt, professional and courteous service. Have never had anything but good to say about them. Have never had anything but good to say about them. More

Every dealership that I have dropped my car with, they would wash your car. Would have been nice if you do that for your customers. would wash your car. Would have been nice if you do that for your customers. More

Everyone at the service department was very helpful and courteous from the moment we walked in the door. Chris Samuels, and service advisor Eric did a great job explaining the issues to me. Excellent servi courteous from the moment we walked in the door. Chris Samuels, and service advisor Eric did a great job explaining the issues to me. Excellent service, I will continue to recommend this dealer to my friends/family for sales and service. More

As l arrived at the bay a service advisor by the of Kevin came out an accessed! came out an accessed! More

I have been visiting this dealership for over 20 years. The service is always courteous and prompt and the work professional. Kevin V. is fantastic in his professionalism, customer service, and attention The service is always courteous and prompt and the work professional. Kevin V. is fantastic in his professionalism, customer service, and attention to detail. Thank you! More

I liked the staff at this dealership. Very courteous and friendly. The facility is very clean Very courteous and friendly. The facility is very clean More

Communication could be better, otherwise everyone is very professional. Issue still unresolved, Dealership cant duplicate it. So I will wait hoping it doesn't happen again after the update they said they did professional. Issue still unresolved, Dealership cant duplicate it. So I will wait hoping it doesn't happen again after the update they said they did. More