Mercedes-Benz of Naperville - Service Center

Service Adviaor very pleasant. Service was good and completed in the time I was told. Waiting area clean and comfortable. Service was good and completed in the time I was told. Waiting area clean and comfortable. More

Have been a customer for 23 years. They are a fantastic group. I highly recommend them They are a fantastic group. I highly recommend them More

Straightforward process. I was able to have a loaner car ready to go and not disturb my day. Nick was great, helpful, and friendly. I selected a plan for this visit and my 60 I was able to have a loaner car ready to go and not disturb my day. Nick was great, helpful, and friendly. I selected a plan for this visit and my 60k visit to help save in the future. More

Good service and quick taking care of the maintenance, although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. More

The Dealership has been very good in taking personal care of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, More

Service id done very professionally and communication was timely. Have visited this service center previously. timely. Have visited this service center previously. More

I like the overall service here. Frank is always pleasant to interact with when I have any service issues. Frank is always pleasant to interact with when I have any service issues. More

My experience with MB of Naperville has been nothing short of awesome! Nick is wonderful. The staff is polite, kind, friendly, yet professional. I plan to continue using them for my repair and possible short of awesome! Nick is wonderful. The staff is polite, kind, friendly, yet professional. I plan to continue using them for my repair and possible purchase needs, going forward!!! Thank You! More

I have been with this dealership for 25 +years and really love both the sales and service depts. but this time there was a service glitch- too many cars in for service on the day of my appt., so my car had t love both the sales and service depts. but this time there was a service glitch- too many cars in for service on the day of my appt., so my car had to spend overnight and have the service the next day, Fortunately , I had a loaner so was not too inconvenienced and this is the very first time that has ever happened! More

Prompt and courteous service. My Rep Adam, as well as other reps (Kevin) I have dealt with are very detailed in explaining my situation, keeping me updated. Pleasant and great to My Rep Adam, as well as other reps (Kevin) I have dealt with are very detailed in explaining my situation, keeping me updated. Pleasant and great to deal with. More