
Mercedes-Benz of Nanuet
Nanuet, NY
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I just bought a CPO ML 350 from Mercedes of Nanuet and was very pleased with the responsiveness is helping me choose a car of my choice. The owner Rich Hesse and the Manager V Ramdass were particularly qu was very pleased with the responsiveness is helping me choose a car of my choice. The owner Rich Hesse and the Manager V Ramdass were particularly quick in coming back with options that suited my needs. I believe on pricing also they were the most competitive amongst other Mercedes dealers in the area. All in all, great experience and I look forward to their continued support after my vehicle purchase. More
I apologize for this review being delayed, but I'd like I apologize for this review being delayed, but I'd like to tell you of the great experience that I had with Mercedes Benz of Nanuet. While in the I apologize for this review being delayed, but I'd like to tell you of the great experience that I had with Mercedes Benz of Nanuet. While in the market for a CPO GL450 for my wife (our first M/B)I was actually refereed to Nanuet from a New Jersey based dealer who stunk! From the moment I entered the showroom I was treated like a gentleman by Will,and the rest of the staff. Will was extremely helpful, pleasant to deal with and made me very comfortable with this sale. Fast forward one day, my wife,three children and I all enter Nanuet with the intention of letting my wife test drive the GL. After her test we decided on purchasing this automobile. Rich was generous with negotiating price, and was extremely fair with our trade in vehicle. He even agreed to include some future additions that my wife had wanted(I'm still waiting Rich!). One day later we take home her new car I have purchased many new vehicles in my life, and I must say that this purchase was actually enjoyable. I am sold on Mercedes, and Mercedes Benz of Nanuet. Not only would I recommend their dealership to anyone looking for a M/B, I would demand that they buy here! Thank you again Will, and Rich. More
Just got my r350 serviced ny mercedes of nanuet. Drop Just got my r350 serviced ny mercedes of nanuet. Drop off in the morning. For regular service. Price is right, every body is friendly. William was Just got my r350 serviced ny mercedes of nanuet. Drop off in the morning. For regular service. Price is right, every body is friendly. William was able to answer all my question. Parts dept crew is great also. Car was not washed since i had roof rack on it which was fine by me and william was upfront with it too. I will go back for my next service. More
I really loved the way I was treated. Not the typical high pressure unpleasant experience. Alexander is an exceptional young man who was very professional and made me feel very much at home. high pressure unpleasant experience. Alexander is an exceptional young man who was very professional and made me feel very much at home. More
Juan was very fair and honest in his dealing. That made a huge impact since I was an internet buyer and had no concrete visualization of the car other than photos. Ed Joseph, the smooth GSM also had a han a huge impact since I was an internet buyer and had no concrete visualization of the car other than photos. Ed Joseph, the smooth GSM also had a hand in my pleasureable experience. Love the car and would recommend giving MB of Nanuet a try before you buy anywhere else. More
My husband and I have owned Mercedes Benz autos for some years. I was not happy with my GLK 350 2010. The sport model, I replaced three tires in two years and one was replaced twice. I drive about 30 mil years. I was not happy with my GLK 350 2010. The sport model, I replaced three tires in two years and one was replaced twice. I drive about 30 miles a day to work,plus.. I did not have the tire insurance. I had owned a Jeep Cherekee Lmt in the past and never had a tire issue. I decided to trade up with the ML350 2012. I hope I have better luck. So far it seems to be more like what I was used to. It is a luxurious car. No pressure from the salesman, Juan Luis Rodriquez Caraballo who seemed to know just what I was looking for in a SUV. He also was more than helpful helping me set up my car and knowing the functions. Laura Geberth More
Had a very frustrating experience with their Service department. Despite the fact that my appointment was confirmed for a specific time slot, it took over 2 hours to replace a tire.... I tried Mercede department. Despite the fact that my appointment was confirmed for a specific time slot, it took over 2 hours to replace a tire.... I tried Mercedes-Benz of Nanuet instead of my usual dealer (Benzel Busch) and am unlikely to return to Mercedes-Benx of Nanuet. More
I got a one year old R350 CPO from this dealership. Good I got a one year old R350 CPO from this dealership. Good price, nice selection of inventory you can choose, good service. Sales was very nice, and w I got a one year old R350 CPO from this dealership. Good price, nice selection of inventory you can choose, good service. Sales was very nice, and waiting area for service is fine. Got the pricing information on MBUSA website prior to visit. In terms of overall service, this dealer was pretty good. More
I wanted to take a minute to reflect on the buying experience at Mercedes-Benz of Nanuet: I have always been intimidated by the thought of purchasing a luxury car - or for that matter - any car. E experience at Mercedes-Benz of Nanuet: I have always been intimidated by the thought of purchasing a luxury car - or for that matter - any car. Each time I go to the show room I meet with either aggressive salesmen or those who spend hours - yes hours - in the managers' office "pleading my case" for the best deal and convincing them I'm made of the right stuff to buy one of their cars. In this case, it was a completely different experience. 1- you had the exact car i wanted and was able to let me know that over the phone so i didn't waste my time playing hide and seek for the car. 2- when i came to the showroom, you had the car waiting, showed me the features and then (the best part) 3- we sat down, i gave you the number that i felt was a fair price - based on internet comparisons and - you said, "OK" and told me what my payments would be, based on my price!! I'm very impressed. Thank you so very much for changing my mind about buying a car. Very truly yours, Dr. E. Malz More
I had a wonderful experience with MB of Nanuet. Found the car I wanted on cars.com. Went in, talked to Walter (pre-owned rep), he let me test-drive it by myself, went back in, we talked about price, he the car I wanted on cars.com. Went in, talked to Walter (pre-owned rep), he let me test-drive it by myself, went back in, we talked about price, he gave me a great deal, I filled out the paperwork, and within a few days, I had my car! Walter was very polite, trustworthy, and fair. I noticed he had received an award for selling 125 cars in one year. When I asked him his secret, he said, "I'm old-fashioned, really. I'm honest with the customer, and I take good care of them." Several times, I had to reschedule the day I would pick up my car. He called me promptly each time to check up on me, make sure everything was all right, and find out when I would be in. They cleaned and detailed the car. I only noticed a couple of little spots they missed on the interior (hence the 4 rating). I left feeling very good and very impressed with the service he gave me and with Mercedes-Benz over all. This is my first Merc, and I LOVE IT! More