Mercedes-Benz of Nanuet
Nanuet, NY
Filter Reviews by Keyword
By Type
Showing 219 reviews
Exceptional Quality, and Service - John Kim I purchased my new car from Mercedes-Benz of Nanuet because of the quality team it employs. John Kim worked closely with me as we identified the best I purchased my new car from Mercedes-Benz of Nanuet because of the quality team it employs. John Kim worked closely with me as we identified the best car for me, and a good value for my trade. John was professional and courteous and worked hard to earn my business. I'm glad he did. When you are looking for a car, your 'sales lead' is sold and re-sold to a number of dealerships that may have what you are looking for. I was barraged with responses, but John's stood out. It was not a cookie-cutter response - it was thoughtful and to the point. Ask for John when you stop in. More
I brought my C63 AMG in for service and Steve Murphy was my Service Advisor and Justin Carney was the Technician. They have a drive in service department. I simply drove in in my car, and I was driving ou my Service Advisor and Justin Carney was the Technician. They have a drive in service department. I simply drove in in my car, and I was driving out in a loaner within 10 min. Steve kept me informed on every step of my service. I will ONLY be dealing with Steve and Justin for both my Mercedes. I can't begin to say how impressed I was with their professionalism. I got my car back in 2 days, and Steve even texted me a picture of my car fixed and shiny. They even hand washed it for me. (I have a black car.) I went to Nanuet Mercedes to go get my car fixed, and I now have 2 new friends. Ask for Steve in service, and make sure you ask to have Justin work on your car. Especially if you have a AMG model like me. He knows his cars! Great job! Thank you Steve & Justin! You have a customer for life! More
Overall had an exceptionally great experience at MB Nanuet. From the moment I drove into the service dept for my appointment, the service attendant was friendly and responsive. The Service Director, Nanuet. From the moment I drove into the service dept for my appointment, the service attendant was friendly and responsive. The Service Director, Brian Skully, was very professional and answered all my questions. While I waited in the comfortable showroom with Wi-Fi, they kept me up to date on the progress. The owner of the store also came by to say hello and was very gracious. They also washed my car which was a very nice touch. In general, you will find the people at MB Nanuet very friendly and professional. An excellent experience. I will strongly recommend them to my friends and colleagues. More
Took my '06 SLK55 in for some engine work. Have a service contract which sometimes can be a pain but Jose Mena handled everything for me. Service was stellar much appreciated! Mike service contract which sometimes can be a pain but Jose Mena handled everything for me. Service was stellar much appreciated! Mike More
We had been a victim of Storm Sandy and needed to replace our car. We were still in shock from the devastation of our home and Adam was VERY helpful in hearing our needs and concerns. It's the caring that pu our car. We were still in shock from the devastation of our home and Adam was VERY helpful in hearing our needs and concerns. It's the caring that put us to ease and made the decision much easier. We have had a few questions since buying the car, not any concerns with the car, but other questions. Adam still gave us the caring attitude that he afforded us before we purchased the car, a pre-owned certified car. There probably are other caring car sales reps around but I doubt you'll find any better. When at the dealership we also were attended to by other employees there if they saw that we were waiting for someone like offering coffee and even taking us to the machine and walking us through the use as we were techo-challenged. All in all a very comfortable dealership! More
Great place to buy a car from. My sales consultant Adam went the extra mile to put me into a great vehicle .this is not your typical snotty dealership. Everybody, from the start of my purchase to the end w went the extra mile to put me into a great vehicle .this is not your typical snotty dealership. Everybody, from the start of my purchase to the end when I drove away treated me great. Will purchase many cars in the future from them due to their personal customer service. More
Why Choose Mercedes Benz of Nanuet you ask? You feel at home when you are at the state of the art georgeous showroom. Pleasant smiles all around! First and foremost My Mercedes Benz E-350 was turned over home when you are at the state of the art georgeous showroom. Pleasant smiles all around! First and foremost My Mercedes Benz E-350 was turned over in 2 days. Wow! Now that's serivce. The sales person Mr. Adam Sugalski was curtious & prompt on everthing he said, including the delivery of the vehicle. The car itself is beautiful and drives just as. More
Butch Fonacier, Rich Hesse & Joe Gutierrez are unbelievable. This dealership is like nothing I have ever experienced when leasing a car. There was no obstacle for them. They made the transaction o unbelievable. This dealership is like nothing I have ever experienced when leasing a car. There was no obstacle for them. They made the transaction of a trade-in, and leasing a new ML350 during a hurricane and post-disaster seem like a dream. I would recommend this dealer and all of its professionals to anyone in search of a great experience and a no nonsense approach to car buying and leasing. You will not be disappointed More
I just bought a CPO ML 350 from Mercedes of Nanuet and was very pleased with the responsiveness is helping me choose a car of my choice. The owner Rich Hesse and the Manager V Ramdass were particularly qu was very pleased with the responsiveness is helping me choose a car of my choice. The owner Rich Hesse and the Manager V Ramdass were particularly quick in coming back with options that suited my needs. I believe on pricing also they were the most competitive amongst other Mercedes dealers in the area. All in all, great experience and I look forward to their continued support after my vehicle purchase. More
I apologize for this review being delayed, but I'd like I apologize for this review being delayed, but I'd like to tell you of the great experience that I had with Mercedes Benz of Nanuet. While in the I apologize for this review being delayed, but I'd like to tell you of the great experience that I had with Mercedes Benz of Nanuet. While in the market for a CPO GL450 for my wife (our first M/B)I was actually refereed to Nanuet from a New Jersey based dealer who stunk! From the moment I entered the showroom I was treated like a gentleman by Will,and the rest of the staff. Will was extremely helpful, pleasant to deal with and made me very comfortable with this sale. Fast forward one day, my wife,three children and I all enter Nanuet with the intention of letting my wife test drive the GL. After her test we decided on purchasing this automobile. Rich was generous with negotiating price, and was extremely fair with our trade in vehicle. He even agreed to include some future additions that my wife had wanted(I'm still waiting Rich!). One day later we take home her new car I have purchased many new vehicles in my life, and I must say that this purchase was actually enjoyable. I am sold on Mercedes, and Mercedes Benz of Nanuet. Not only would I recommend their dealership to anyone looking for a M/B, I would demand that they buy here! Thank you again Will, and Rich. More