Mercedes-Benz of Myrtle Beach
Myrtle Beach, SC
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I drove down from Wisconsin. Beautiful bmw m235i. Was able to work out a plan that stuck in my budget and even was given a $50 gift shop gift card. Mike was excellent with every step, made videos of the able to work out a plan that stuck in my budget and even was given a $50 gift shop gift card. Mike was excellent with every step, made videos of the car, a checklist and made sure everything was good before I drove 1100 miles. More
I had never bought a car from a dealership before and Mike Guido was an amazing help! He walked me through the whole process and made me feel very comfortable! I left feeling confident in my decision and Mike Guido was an amazing help! He walked me through the whole process and made me feel very comfortable! I left feeling confident in my decision and so grateful for such a positive first experience! More
It took me 4 months to get a title for my MB because they cant enter an out of state mailing address in their system! And because the mailing address was different than my SC vacation home-I was billed late cant enter an out of state mailing address in their system! And because the mailing address was different than my SC vacation home-I was billed late fees because I never got a statement! I’m a repeat customer. Car is paid in full-I Have a clear title. Will not do that again! More
My husband and I drove down from Raleigh, NC to purchase a vehicle and we had a great experience working with this dealership. Michael Sclafani was wonderful to work with as he was always very prompt and t a vehicle and we had a great experience working with this dealership. Michael Sclafani was wonderful to work with as he was always very prompt and thorough answering all of our questions along with providing in depth details about the vehicle prior to our arrival. He also sent multi videos showing us up close details of the car and provided updated videos after the car had been detailed. (Their detail guy also does an EXCELLENT job on their cars by the way!!) Purchasing a car from this dealership was well worth the drive and I would definitely recommend Michael Sclafani to any of my friends and family when purchasing their next vehicle. We hope to do business with them again in the future!! More
Michael Sclafani has exceptional customer service. I am completely happy with my purchase and my experience there. I will definitely recommend him to friends/family, and I hope to do more business with hi completely happy with my purchase and my experience there. I will definitely recommend him to friends/family, and I hope to do more business with him in the future. More
Michael Maely is by far the best salesman that I’ve ever worked with. I live in Sumter and decided to shop online for a car. I submitted my inquiry for the Mercedes GLC and he immediately made contact with worked with. I live in Sumter and decided to shop online for a car. I submitted my inquiry for the Mercedes GLC and he immediately made contact with me and offered to assist me. He was very courteous and respectful. Michael ensured to do everything that he could to offer the best customer service. He went above and beyond to find me the right car. I will be sure to buy my next Mercedes from him in the future as well. More
We have been so disappointed with the experience at MB of MB. DO NOT BUY FROM HERE. Not only was our sales representative lacking knowledge about Mercedes in general (literally could not figure out how to pu MB. DO NOT BUY FROM HERE. Not only was our sales representative lacking knowledge about Mercedes in general (literally could not figure out how to push a button to have them unlock), but then within 48 hours our check engine light came on. Although this can be relatively common for European cars, I still felt they should service it to find out what the issue was. No follow-up, nothing! Here we are 35 days later, our tags are expired and we have heard nothing back in a week after emails and calls. There are other places to find a wonderful car, save your frustration and time and go there. More
Michael Sclafani provided us with the utmost professional customer service. He was extremely helpful and followed through with everything he stated. What a wonderful car buying experience! We really apprecia customer service. He was extremely helpful and followed through with everything he stated. What a wonderful car buying experience! We really appreciated his professionalism, honesty and efforts in finalizing our purchase! Great job Michael!! More
They were knowledgeable and easy to work with and made the purchase of my new vehicle as stress free as possible . It was quick and efficient Highly recommend. the purchase of my new vehicle as stress free as possible . It was quick and efficient Highly recommend. More