Mercedes-Benz of Myrtle Beach

I returned to buy another car from my salesman, Michael Sclafani, who on both sales went above and beyond my expectations. He was honest and fair, I couldn't ask for anything more. He kept in communicati Sclafani, who on both sales went above and beyond my expectations. He was honest and fair, I couldn't ask for anything more. He kept in communication every step of the way, also leading to a seamless pickup on my Mercedes. I would recommend him to family and friends. More

I was an out of state buyer and Mercedes-Benz of Myrtle Beach and Michael Maely made my purchase easy. Starting by picking me up at the airport in the G63 that I was purchasing. Once we arrived, the paperw Beach and Michael Maely made my purchase easy. Starting by picking me up at the airport in the G63 that I was purchasing. Once we arrived, the paperwork was ready for signatures. No last minute changes or surprises. Very mindful of my time. Everyone was very friendly and professional. I would highly recommend doing business with them. Ask for Michael Maely. I wish my local MB dealership was on their level of customer service…… More

All of the employees that we worked with at this dealership were incredible to work with! We live in Texas and could not find the vehicle we wanted here (and dealers here were not much help). Michae dealership were incredible to work with! We live in Texas and could not find the vehicle we wanted here (and dealers here were not much help). Michael Sclafani and everyone at Myrtle Beach Mercedes had great communication with us the entire time, from answering all of our questions promptly and fully, to shipping, to finance, to videos of the car, to showing us how to use the car, to everything! They are professional, friendly, courteous, kind, knowledgeable, and helpful. They were even better than you would expect from Mercedes - first class from beginning to end. And they have continued to check on us since we made the purchase. We could not have asked for a better experience! More

Review for new car…. We started working with Michael Maely at Mercedes Benz of Myrtle Beach back in December of 2023. We built a 250GLA on the Mercedes Benz website We started working with Michael Maely at Mercedes Benz of Myrtle Beach back in December of 2023. We built a 250GLA on the Mercedes Benz website and sent it to him. We learned that the 2024 models we were interested in would not be out until early March of 2024, so we waited. Michael kept us updated and contacted us this week to inform us that they had a new GLA 250 on the lot that had just arrived. We met with Michael the next day to test drive the vehicle. While it wasn’t exactly the vehicle we had built on the M-B website, it was extremely close and was available for immediate delivery. We ended up purchasing the vehicle and are very pleased. Michael was very knowledgeable of the vehicle he was selling and took very good care of us. We highly recommend Michael to anyone interested in buying a Mercedes Benz from this dealership. Steve & Candy Thompson More

We purchased a GLC 300 from Myrtle Beach Mercedes and couldn’t be more happy with our purchase. The salesmen, Michael Sclafani was very knowledgeable and professional with his handling of the purchase. couldn’t be more happy with our purchase. The salesmen, Michael Sclafani was very knowledgeable and professional with his handling of the purchase. The Finance manager and sales manager were also very fair and accommodating. This is our third purchase from this dealership and won’t be our last. More

Just recently picked up an X6M from Mike Guido. Coming from a background in sales, I’ve got to say Mike Guido goes above and beyond for his customers. Traveling over 12 hours to purchase, Mike went Coming from a background in sales, I’ve got to say Mike Guido goes above and beyond for his customers. Traveling over 12 hours to purchase, Mike went above and beyond, sent me a thorough 10 minute video of the vehicle inside and out and was excellent with all communication. Even made sure I made it home safely after my purchase. If you are looking to buy any vehicle in Myrtle Beach Mercedes or BMW, MIKE GUIDO is your guy. God bless, Mike! More

They are the best, they have the best seriousness there is. I bought the car online and everything was super Perfect. My rating is the highest and they deserve all the points that exist and they are super is. I bought the car online and everything was super Perfect. My rating is the highest and they deserve all the points that exist and they are super fast and very serious. They fulfill everything they say. Verbatim are the numbers 1+ More

My 1st time experience with Mercedes has been amazing so far! I worked with Guido and let me just say, he was all around amazing! He took his time, didn't mind answering my million questions and has followe far! I worked with Guido and let me just say, he was all around amazing! He took his time, didn't mind answering my million questions and has followed up multiple times WITHOUT the pressure of buying. I've always hated going to "big name" dealerships just because of the hard/forced salesmen, especially as a single female. This was not that! And that made the difference for me. I felt like Guido, finance & the service department all worked as a team in my best interest; and you can't say that too often with some of these other dealerships. I appreciated the friendly environment, knowledgeable staff & costumer service. More

Extremely poor customer service at the service department. If I could give 0 stars I would ! department. If I could give 0 stars I would ! More