Mercedes-Benz of Myrtle Beach

Very kind and courteous dealership. My service experience was very pleasant as my service advisor Ashley clearly explained the issues involving my car and how they could resolve them. My service experience was very pleasant as my service advisor Ashley clearly explained the issues involving my car and how they could resolve them. Promised the car back by a certain day and time and I will continue to shop at this dealership in the future. More

Great and fast service Professional and fast, can't ask for more. Art is a superb service manager. Love this dealership and team. Better than ny!!!! Always friendly and hel Professional and fast, can't ask for more. Art is a superb service manager. Love this dealership and team. Better than ny!!!! Always friendly and helpful More

Truly nice and accommodating I bought the car from another state. The transaction was easy and quick. Joe picked me and a friend up from the airport and took us directly to a ver I bought the car from another state. The transaction was easy and quick. Joe picked me and a friend up from the airport and took us directly to a very nice dealership. John, the sales manager was also very nice. There was an issue with the cruise control stalk being broken off the car during delivery to the dealership. John apologized and offered to fly me and my friend back to Florida and ship the car to me if I felt uncomfortable driving it. That, I felt, was an amazing gesture! I'm not sure how much the dealership made from the new car sale, but I'm sure the shipping and 2 last minute plane tickets would have wiped out the profit. That shows true dedication to customer support! Corbin did a great job of training me on the complexities of the new car More

Great service Staff went out of their way to accomplish the service as seamlessly as possible for me. Friendly informative staff. I will alway come back here for s Staff went out of their way to accomplish the service as seamlessly as possible for me. Friendly informative staff. I will alway come back here for service More

Superior customer service. Easy to schedule service and loaner vehicle Is never a problem when needed. Mark Marlowe understands customer service and Pays close attention to cust Easy to schedule service and loaner vehicle Is never a problem when needed. Mark Marlowe understands customer service and Pays close attention to customer concerns. The customer has a good understanding what to expect as far as price and length of time for service/repairs. He probably increases both sales and service repeat business. More

Tire replacement I have had very good service from Mercedes Benz ever since they have mover to their present location. Their attention to customer service excels and I have had very good service from Mercedes Benz ever since they have mover to their present location. Their attention to customer service excels and their promptness in their word is outstanding. More

Tim helped us in New GLS sales Tim did a great job from start to finish. He was professional and thorough. I would return to the dealership and recommend it based on our experienc Tim did a great job from start to finish. He was professional and thorough. I would return to the dealership and recommend it based on our experience with him. Cheers -Chad Dybowski More

Excellent customer service Ali and your team members treated us with total respect, courtesy and professionalism. Excellent customer service from the time we entered the dealer Ali and your team members treated us with total respect, courtesy and professionalism. Excellent customer service from the time we entered the dealership until we left. More

Routine service work The service team was excellent and was very attentive to getting me in and out as quickly as possible. They got my vehicle before my appointment time The service team was excellent and was very attentive to getting me in and out as quickly as possible. They got my vehicle before my appointment time and finished it well within the time allotted. Mark Marlowe is my service advisor and he does a great job. The entire atmosphere of this business is outstanding. Nice to see this in today's businesses. More

Exceptional service Art is the only service person I will work with in the future...phone calls to Mark and Ashley went unanswered and the ball was dropped by both of the Art is the only service person I will work with in the future...phone calls to Mark and Ashley went unanswered and the ball was dropped by both of them multiple times, especially Mark. Art is really the only competent service person at this location. More